Tony Watson

fantastic product. tailored to my needs.
lets hope I don't need to use it .
Bethany answered all my questions.

The address was given as Fox Road.
After driving around area for almost an hour and having to drive over a mile to get back into Fox road ans still not finding the location. In desperation my partner called the help number and to be fair the woman was very helpful. It turned out the entrance is on radclife road and not Fox road at all. A few simple signs or the details on the confirmation page. Why not add a map to that page.
Anyway all done now. Close to the cricket ground so mot a bad choice . Just poor information.

I ordered log cabin for the garden as overlap sheds never seem to be that robust to me .
to be fair there was some issues over the delivery dates , but when you take in to account the horrid time business have been through during lockdown ,
anyway the cabin is every thing i hoped it would be ,solid and robust and should last years .
first class communication from Tracey she is a real star .
I was also fortune to get a delivery driver who was amazing , all in all I am well please .
after sales care was 1st class when I managed to smash a window during assembly . will recommend

ordered a personalised wooden box with a bottle of wine inside as a house warming gift for a good friend.
only to find out that the box was out of stock so they sent the wine in cardboard box ,not mention of who sent it and without informing me , after chasing it for two weeks they finally sent the wooden box , too little too late . appalling customer service , will never buy again.

Spot on. First class service.

second time i have used home fuels direct .
smooth and easy to do business with .
TW 01/11/2018