Review of Getting Personal


Rated 1 out of 5 stars

Total shambles

ordered a personalised wooden box with a bottle of wine inside as a house warming gift for a good friend.
only to find out that the box was out of stock so they sent the wine in cardboard box ,not mention of who sent it and without informing me , after chasing it for two weeks they finally sent the wooden box , too little too late . appalling customer service , will never buy again.

April 19, 2021
Unprompted review

Reply from Getting Personal

Dear Tony,
I am so sorry to hear about the experience you had on this occasion. I apologise for the hassle and inconvenience, and as as a way of apology I have refunded the cost of the box for you today which was £20.00. This will be back in your account in 3 working days.
Kind regards
Louise

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