Difficult to track reimbursement
The reimbursement of the expenses is generally efficient. However, as there is no one single reference number for a claim while several claims may be reimbursed in one lump sum, further, the reimbursement may not be in chronological order. As a result, it is always not easy to identify a reimbursement (e.g. cheque) for its corresponding claim(s). May be NOW can consider to add a claim reference number(s) on the cheque so that it is easier for the claimant to track.
October 23, 2018
Unprompted review