Mrs Anna Mercer

United Kingdom

Reviews

Review of Different Dog


Rated 5 out of 5 stars

Our dog's favourite chefs 🐕❤️

Different Dog have basically become our dog’s favorite chef. Their subscription service is not just super convenient—delivering on a schedule that suits us and our pup—but it’s also a total win for the planet. The packaging is fully compostable, so no microplastics sneaking into our dog's dinner or into the environment. And most importantly, Suki—our German Shepherd cross Staffordshire Bull Terrier—absolutely loves it. We’ve got a healthy, happy dog and a lighter eco-footprint, all thanks to Different Dog. Kudos to them!

October 13, 2025
Unprompted review

Reply from Different Dog

Thank you so much for sharing this wonderful review! We’re thrilled to hear that Suki is loving her meals and that you’ve found our service both convenient and sustainable.

Thank you for your review!🐾

Review of IONOS | ionos.co.uk


Rated 5 out of 5 stars

No annoying hold music ....

I recently had two fantastic support calls with the IONOS technical team, and I’m genuinely impressed. They walked me through exactly what I needed to do to solve a tricky situation that I had no idea how to handle on my own.

What stood out most was how quickly they answered the calls—no endless holding or annoying hold music. In a world where everyone’s busy, that kind of efficiency is a breath of fresh air.

Plus, their staff are total IT geeks in the best way possible—super friendly, extremely knowledgeable, and really personal in their approach. It felt like they genuinely cared about helping me out. Huge thanks to the IONOS team for making technical support such a smooth and pleasant experience!

August 11, 2025

Reply from IONOS | ionos.co.uk

Hi Mrs Anna Mercer,

Thank you for taking the time to share your experience! We’re thrilled to hear that our technical team was able to guide you through the situation so smoothly. It’s wonderful to know that our quick response, friendly approach, and expertise made such a positive impression.

We’ll be sure to pass along your kind words to the team—they’ll be delighted! Your feedback motivates us to keep making technical support a fast, personal, and hassle-free experience.

Thanks,
Charlotte, IONOS

Review of PayPal


Rated 1 out of 5 stars

Do not use 💣☠️⚡️

The worst financial decision I made was using PayPal Credit. The lack of real-time banking means that arranged payments take a day to clear. If you’re on a tight budget, this could lead to bounced payments and a £12 late payment fee. My credit score has been negatively affected by these late payments. I recently managed to pay off the entire balance and close the account. I strongly advise against using it.

March 27, 2025
Unprompted review

Review of Octopus Energy


Rated 5 out of 5 stars

Octopus Energy sent me a bouquet of flowers ....

Molly was excellent on the phone with me, super supportive, and understanding when I explained our current financial situation, which was caused by my husband's brain surgery. Today, I received a bouquet of flowers and a card from Molly and the Octopus Team. I feel so humbled by this—what an amazing gesture! Thank you, Molly. This is a beautiful way to support me, and the beautiful energy of flowers is so unexpected!

February 5, 2025
Unprompted review

Review of Milk & More

Review of Octopus Energy


Rated 5 out of 5 stars

Great customer service, thank you Octopus 🐙

Octopus are truly the best energy provider in the UK. I spoke to Shaundre today advising on the financial difficulties, and she was not only understanding but also allowed me to choose the most suitable payment option without puttng any pressures on me.
Thank you, Shaundre.

October 25, 2024

Review of Yodel by InPost

Review of Warwick Estates


Rated 5 out of 5 stars

Great employer

I have worked for many managing agents in the block sector, but Warwick Estates truly make a difference. The organisation have embraced the essence of mental health well-being, and the teams act in unison to achieve great results. Warwick encourages flexibility, leadership and professional development. I am grateful for this opportunity.

April 25, 2024
Unprompted review

Reply from Warwick Estates

Hi Anna,

We're pleased to read such wonderful feedback, thank you!

We are delighted to welcome you to Warwick, and are so happy that you're settling in well!

Review of Pact Coffee


Rated 5 out of 5 stars

Love it 😀

Gosh, I've never drunk better coffee than my Brazilian Sito De Jaja!!!
The free gift of Lacafetiére is also super pleasing!
Super fast delivery and great service!!

April 16, 2024

Reply from Pact Coffee

Hello there,

Thanks for leaving a review Anna, we're thrilled to see that you have given us five stars! We couldn't agree more with you, the Sitio de Jaja is amazing - especially brewed with your cafetiere!

Wishing you a lovely day and happy brewing!
The Pact Coffee team

Review of Years.com


Rated 5 out of 5 stars

Finally found best pet food ever!

Food quality and variety is superb, my two rescues who can be fussy with their food woof it up like they are starved! It literally looks and smells like your fancy restaurant food!
Communication is instant, impressive how quickly Years respond.
Website account easy to use.
Both couriers are decent and reliable.
And finally, cheaper per day than top brands on the food market.

January 9, 2024
Unprompted review

Reply from Years.com

Thanks so much for your lovely review Charlotte! I am so happy to hear your two pups are clearing the bowl and you are all enjoying the Years experience! What a win! Thanks so much for sharing :)

Anything you need, don't hesitate to get in touch!

Review of DPD UK

Review of Yodel by InPost


Rated 5 out of 5 stars

What I need is a timely and…

What I need is a timely and professional delivery service that includes good communication and ensures my package arrives in excellent condition. We'll done Yodel ✔️ 😌 🙌 👏

December 12, 2023

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Yodel by InPost

Review of XCover.com

Review of Blue Panda Finance


Rated 5 out of 5 stars

Blue Panda can be trusted

Blue Panda approached me directly to remind me that I expressed interest in claiming for 3 missold cars. I am glad they did! They are real people (not bots 🤖) based here in the UK, great customer service, knowledgeable and honest. Thank you Blue Panda 🐼 I am waiting for the money to come!!!

June 5, 2023
Unprompted review

Reply from Blue Panda Finance

Thank you Anna for your review. We appreciate your feedback and are pleased you have received an excellent service so far. Thank you, Blue Panda Finance

Review of Trainsplit


Rated 5 out of 5 stars

My query dealt with within hours ...

Great experience today dealing with a real person rather than a bot who resolved my issues within few hours. Refund issued, kind emails exchanged. Great customer service.

May 11, 2023
Unprompted review

Reply from Trainsplit

We're thrilled to hear your positive feedback. Thank you for your 5* review. ~ Jonathan

Review of Animal Friends Insurance


Rated 5 out of 5 stars

All our five pets have been insured…

All our five pets have been insured with animal friends for very long time and we have consistently received fantastic service.
The premiums we pay for our 4 dogs and a cat remain super cheap comparing to other providers.

Thank you

May 31, 2020
Unprompted review

Reply from Animal Friends Insurance

Hi Anna,

You're very welcome!

Thank you for being such a loyal member of the Animal Friends family! We're delighted to have you and your pets.

I'm so pleased to hear that you are happy with the service we've provided over the years.

All the best to you and your 4 pets!

Kelly - Animal Friends Insurance

Review of Money Expert


Rated 5 out of 5 stars

Super painless process

Super painless process
When you're really busy you don't really have much time on shopping around for cheap electricity provider that can be trusted
Money Expert made it so easy see I can't believe 10 minutes later I am already switched!
Thanks guys

September 11, 2019
Unprompted review

Review of Pet Supermarket


Rated 5 out of 5 stars

Brilliant quality of food

Brilliant quality of food . Fantastic customer customer service.
As part of healthy diet I have no doubt this is the best product you can get.

March 26, 2019
Unprompted review

Reply from Pet Supermarket

Hi Anna, Thanks for your recommendation. We really appreciate your kind words about our food and our team 😍 Best, Sarah and Team Paws.

Review of Animal Friends Insurance


Rated 5 out of 5 stars

Our five pets are insured with Animal…

Our five pets are insured with Animal Friends. We have had nothing but great experience specially when dealing with claims. Animal Friends deal directly with our veterinary practice so that we can focus on our pets recovery rather than phone calls and emails. We always receive best quotations and nothing but brilliant service.

January 23, 2019
Unprompted review