Appalling customer service.
My partner contacted this company via a message facility on their website. Asking a question regards a Parker pen. They never replied. We tried ringing them, nobody ever answered. No voicemail facility, nothing. Three days on, never heard back. Terrible customer service. I would not recommend them to anyone. I'm always wary of any company, that you can't contact by telephone. Meaning, if you have any issues, you can't speak to them. They don't deserve any custom if this is how they treat people. Woeful.