IB

Ian Barr

Canada

Reviews

Review of Perro Air


Rated 5 out of 5 stars

Smooth and easy…

Everything was smooth and easy transporting our pets from Florida to Costa Rica. Sarah from Perro was especially pleasant and helpful. I wouldn't hesitate to recommend Perro Air if you have the means!

April 9, 2024
Unprompted review

Review of PunkCase


Rated 1 out of 5 stars

Extremely slow shipping

Terrible. Item ordered Aug 15 and I was given a tracking number which on Aug 16 said the item was in New York and moved the next day to another terminal in New York USA. I'm in Canada and have plenty of experience shopping online and receiving items from the USA. Here it is September 11th and the tracking number shows no movement and I have not received anything from punkcase. I emailed their "customer service" and got a one liner reply telling me "international shipping can take 4 to 6 weeks.". Well great. But over a month to go from the NE USA to Canada? I doubt it. And according to the tracking number, the item hasn't left NY state. I ask for a refund and get the brush off. Beware.
UPDATE: My case finally arrived in my mailbox just over a month after my order.

September 12, 2018
Unprompted review

Reply from PunkCase

Please email our supervisor kristina@punkcase.com and she will surely help you with any issues you have with your order. We hope to hear from you soon so we can prove to you and many of our customers that Punkcase is the way to go. Please rest assured that you will be left content.
Thanking you in advance for the second chance!