Perro Air Reviews 27

Was a last Minute flight and everything went as smooth as possible. Was very satisfied by the way this company did buisness. Will use them again

My wife and I have moved to Guanacaste, Costa Rica from Birmingham, Alabama for a few months to explore a permanent relocation.

We don't have human kids, but our dogs Harper and Bennie are our four-legged children, and we wanted to explore options that didn't involve stuffing them into a cargo hold on a commercial flight for the trip down.

Enter Sarah and Chuck from Perro Air. I had explored other chartered flight options, but most were insanely expensive. The unique value proposition that Perro Air provides is that it's a shared flight, so the cost is split among multiple people, bringing it down to a fraction of the next-best option.

From start to finish, Sarah and Chuck were so responsive and went above and beyond in providing the most up-to-date guidance on vet/customs paperwork and logistics.

On the day of travel, I met Chuck at the FBO in Ft. Lauderdale and it was smooth sailing the whole way through. Our aircraft was an awesome, battleship gray Learjet45 in wonderful condition.

My wife, who wasn't on the flight with us, was probably the most nervous of all of us, and Sarah gave her constant updates on our journey on WhatsApp, which went a long way in calming her nerves! She told my wife exactly where to meet us to pick us up when we arrived in Liberia.

When we touched down, we had a personal concierge who was by our side all the way through customs, and who handled our bags, paperwork, and translation services. This is a HUGE advantage--can't imagine how much more of a hassle it would have been to navigate all that alone and with two dogs.

We arrived in our new home safe, sound, and in great spirits thanks to Sarah and Chuck!

TL;DR: Perro Air is an OUTSTANDING outfit. Personalized, compassionate service from start to finish and immense peace of mind! If you're considering a chartered option to Central America with your pups, go with Sarah and Chuck.

Sarah and Chuck provide the best customer service. They are quick to answer any questions and provide info that was very helpful. We travelled from Ontario Canada to Fort Lauderdale FXE before our smooth transition to CR. They helped with everything along the way. I would recommend Perro Air to anyone. I would give 10 stars if I could.

Amazing experience with PerroAir. Sarah was communicative and made sure to follow up with any questions quickly. The early flight allowed us to have a private valet that walked us through the customs and animal intake quickly and easily.
We had a full flight with 11 dogs and 6 owners. Definitely a first class experience - I wish I could fly like this everytime.

Sarah, Chuck and the team at Perro Air are amazing!! My dog and I traveled with Perro Air twice, (Nov-2024 from Florida to Costa Rica and returned to Florida in May-2025) and both times the service and communication was outstanding. We had some weather related delays on one flight that was of no fault of Perro Air but Sarah and the team went above and beyond to assist with arrangements and recommendations until the weather passed and we could travel. I would not hesitate to work with Perro Air again and hope that the futures allows me to travel with them again.

Thank you soo much to the Perro air staff and everybody involved in Choco ‘s trip , everyone was very friendly helpful, from the begging to the end the whole experience was excellent, the plane was comfortable, they accommodate us very strategically in the plane , so everyone was confortable. I will definitely will use them again for any other trip .

A⭐️M⭐️A⭐️Z⭐️I⭐️N⭐️G

WE ❤️ TO FLY WITH YOU

They were so helpful from beginning to end - fantastic experience!

When we ran into a scheduling problem caused by an unexpected change in where charter flights are allowed to fly in Panama, the company stepped up and found lodging for us and our dogs and rescheduled the flight back to the States. I was impressed by how quickly and efficiently they made everything process smoothly. Plus the actual flight back and the crew were everything one could wish.

Traveling to CR was worry free with (4) dogs & (2) cats. Step by step help with the whole process. Immigration was a breeze. They have bilingual help in Costa Rica to get you through the process quickly. We went through in 25 mins.

Pilots were fantastic. Let us view landmarks from up front.

Amazing experience.

Even better than we imagined.

Great experience from start to finish. They were helpful in outlining the hoops to jump through to transport my dog to the U.S. and were good at communicating throughout the process. They had a liasion at the airport to shepherd us through the process, and they had another liasion at the end point as well. Friendly, skilled pilots, comfortable fast small jet. Use the bathroom before departing as this is a small plane with no facility.

Everything from my first contact to Perro Air to bringing my dog to Costa Rica went smoothly. The owners of the company are amazing and provide such excellent customer service and attention to detail. The dogs were all so happy and relaxed on the private flight. It is the true private jet experience. What a treat to use a private airport terminal for the day. No lines or security makes everything so relaxed and comfortable.

Fantastic experience from start to finish!
We moved our golden retriever and black lab from Costa Rica back to the US using Perro Air. Sarah and Chuck were super helpful, responsive and informative throughout the entire process. I was flying alone and wondering how I was going to be able to navigate through an airport with my bags and 2 big dogs but there was someone to help from the minute I go to the airport in Liberia to when I got into my rental car in Fort Lauderdale. I can’t recommend this service enough. Thank you to everyone who made it such a smooth and stress free experience!

Everything was so amazing with Perro Air starting with the airport in LIR. Everyone pampered me incredibly because of being old with a bad back and having one of my two dogs both blind and old. From Chris to Alejandra and Brandon I couldn’t have asked for more. The flight was great and the help on the other end was awesome as well. It was a special treat to see Chuck and Sarah at the end of the journey! Thank each and every one of you !

It’s very simple. Perro Air was the only outfit that would fly (in cabin) myself & my Cane Corso 120 pound Mastiff from Fort Lauderdale to Costa Rica. The Perro Air family Sarah & Chuck, &Crew helped me out every step of the way and would check in a few months before the arranged flight often. The flight itself was on time, excellent & quick. Easy to negotiate from start to finish. Upon arrival in costa Rica, we were moved to the front of the line for passport control. I can’t recommend this group highly enough .Mission accomplished. 5 Stars! Perro Air fans for life Dave &Cresta Ridgeway

Perro Air helped us in so many other ways besides the flight. They were very communicative all along, helped us find a vet, and assisted greatly in figuring out the international health certificate (we came from Canada to the US for the flight). They also provided helpful links to pet-friendly hotels for our journey down. My husband flew with our dogs, and the whole process was smooth for him and the fur babies. Sarah is an amazing human being.

Well for starters the whole trip was wonderful. From the very first email and phone calls with Sarah. I was very well taken care of from the start. My two chocolate labs drove from Montana to Florida to make this happen. Sarah was so helpful on helping from travel information to hotel reservations. Sarah picked us at our hotel and drove us to the airport where we met Chuck and their daughter. They could not of been any nicer. The whole thing was so smooth. As for the flight it was great!! beverages and fresh fish sandwiches were provided and the the flight was very smooth.
when we arrived in Liberia Costa Rica we were so taken care from getting off of the plane all the way through customs and were treated by Perro Air employee that made sure everything for us was taken care of. I can not say enough how great the whole experience was I would recommend Perro Air to anyone traveling with their pets. I have already gave the Perro Air information out to many of people here in Potrero Costa Rica . Thank you so very much Sarah and Chuck for starting this wonderful business for traveling with pets you are so wonderful .

Kevin Prim and Katniss

With the very limited options of getting pets to Costa Rica, Perro Air simplified the process for getting myself and 2 large dogs from Ft. Lauderdale to Liberia, CR. Sarah was very responsive and made it a very smooth and stress-free process. Highly recommended.

Everything was smooth and easy transporting our pets from Florida to Costa Rica. Sarah from Perro was especially pleasant and helpful. I wouldn't hesitate to recommend Perro Air if you have the means!

Best experience traveling with my rescue from Liberia Costa Rica to FL. This is an experience like no other! I am so grateful to have been able to rescue a dog and bring him home without having to deal with cargo. Sarah and Chuck are wonderful humans.