Jayne W

A very positive and easy experience from placing the initial order through to setting up the abonnement. The second delivery arrived today, each abonnement order has a 10% discount and the 5th order is for free. The level of customer care is also high, when I first enquired about the abonnement I spoke to a very helpful man on the phone who confirmed how easy the process would be. I cannot fault their system or product, my puppy loves the baby kibble.

Finding Saint Laurent boots that have hardly been worn and for a great price, very happy. Efficient service, tracked delivery, all I need now is for them to arrive today!

Update: they have arrived and I could not be happier, a brilliant purchase and all very smoothly done.

The customer services team were super efficient with responding to my query which made a big difference.

The blouse that I ordered exceeded my expectations and I am very pleased with my purchase.

I've worked with Dominic for 20 years and more recently have had contact with Tom who has also provided an excellent service. I always receive a swift response to any enquiry and once a rate is agreed upon, the actual process for payment and transfer of funds to a foreign account is extremely efficient and with a summary provided at the close of business. I cannot recommend them highly enough - thank you!

Callie Dyers Client Service Support is second to none. She always contacts me with suggestions on how to improve the candidate outreach and also on how best to utilise the account. I really rate her.

The level of customer care is high, I always receive a personalised response that resolves any issues I may encounter. I recently paid for a swift delivery but due to adverse weather the parcel arrived with me much later than I had expected and when I contacted them, they refunded the delivery cost.

The level of service that Callie Dyers provides is second to none. Her continual helpful contact is welcome and I cannot rate her highly enough. Thank you Callie!

My order was running late due to things outside of Matches Fashion's control and they sent me regular updates to advise me of this. Their customer services team cannot be faulted.

The team at Cornhill are highly professional and efficient, I have used them for close to 20 years and cannot fault their excellent client service skills.

Valued & rewarded as a customer
Matches Fashion has a curator programme which is well worth investigation, it includes discounts and benefits beyond other shopping experiences. The level of customer service is also high. I cannot fault their excellent service.

The level of customer care is exceptionally high, someone always answers the phone and although my particular return was not straightforward (not due to Matches Fashion), the follow up emails from my contact Daisy dealt with everything very efficiently.

Very good service, swift delivery, all items well packaged in sturdy box. Would thoroughly recommend them.

Great range of products, very swift dispatch and all well packaged and undamaged upon receipt. I have since recommended two French based British friends who will also be placing orders soon. Excellent place to buy British goods at a cheaper price that the English counter at the French supermarket.

The customer service was excellent, I had a query which I made via their website and within minutes they responded. I was also able to include a personal message as the order I placed was a gift.

Also, the gift I purchased was a Lithuanian speciality and the recipient was thrilled to have received it.