NM

Noel M

United States

Reviews

Review of Jet


Rated 4 out of 5 stars

Jet basically sells Walmart products…

Jet basically sells Walmart products but at a mark up (it's owned by Walmart). I ordered with them weekly for a few years because they delivered fresh and frozen groceries via FedEx or UPS, and it was hugely convenient, with the occasional broken egg or missing item. But last week they stopped shipping perishables completely (at least to the DC area), so there are zero reasons for me to shop there anymore. Instead I'll use my other go-tos like Target.com, Insta, Amazon Fresh, and FreshDirect. I'll miss Jet; it was nice while it lasted.

September 9, 2018
Unprompted review

Reply from Jet

Hello Noel, thank you for being a great customer and providing feedback. We do understand the frustration of fresh grocery items no longer being available in your area. We are in the process of improving how we package, ship, and work with carriers. We cannot guarantee that your area will be included, but once our service is perfected we may expand again in the future. If you have any further questions or concerns we are always happy to assist you. Our friendly Jet Heads are available 24/7. Send an email to feedback@jet.com at your earliest convenience. -Tamara, Jet Head