SK

Ski

Netherlands

Reviews

Review of Returnista


Rated 5 out of 5 stars

Verrassende leuk ervaring

Verrassende leuk ervaring. De pakket is niet alleen van thuis opgehaald maar ook kwam de bezorger met de adres stickertjes mee. Had ik niets te doen behalve leg het klaar.

Fantastisch!!

November 20, 2019
Unprompted review

Review of Winparts.nl


Rated 2 out of 5 stars

Disappointing experience

Disappointing experience. Bought a few times from them, but quality of service has been dropping. Last time items arrived 1 full week later than promised. This time estimated delay was 2.5weeks compared to promised date.

Customer is taken for granted. Delay information is not proactively provided, but obtained only upon asking a couple of times.

Luckily refund was immediate when i informed that i was not willing to wait so long.

May 15, 2019
Unprompted review

Reply from Winparts.nl

Good afternoon,

Thank you for your review. How annoying that the delivery was longer than you are used to from us.
I do indeed see that this bicycle carrier is no longer available from stock and that this was also stated in the 'target date' when ordering.

We apologize for the inconvenience.

Good to hear that you have already been credited with the purchase amount.

Sincerely,

Sandra