It took me years to find my favourite grape and Laura in Solihull has always helped me expand my choices. Unfortunately my choices weren't available on the day I visited but Laura arranged to deliver them next day. We also had an interesting discussion about wine racks, corkscrew types and wine pouring aids. My view is you should promote them more. Do you promote decanters? I'm generally very happy with the wine. I have never returned a bottle. But it would be great if Purple Angel was £35, as it used to be. Keep up the great service
October 13, 2025
Reply from Majestic Wine
Hi, thank you for your kind feedback which has been shared with our team at Solihull; it is wonderful to read that our colleague Laura has expanded your wine choices. Kind regards
The product is excellent and I will buy more but I needed more of a couple of the paint colours and the delivery was too long. Weeks in fact.
February 28, 2025
Reply from Painting By Numbers Ltd
Hi John,
Thank you for your honest feedback—we’re truly sorry that your after-sales experience didn’t match the quality of the product. While we’re thrilled to hear you love the kit and plan to buy more, we completely understand your frustration regarding the wait time for extra paints.
Due to a high volume of Valentine's Day orders, there was an unexpected delay in dispatching replacements, but this is absolutely not the level of service we pride ourselves on. We usually get additional paints sent out within a few days, as everything is manufactured in the UK and we keep stock at the ready to ensure a smooth process.
For future requests, we recommend providing the actual number of the paint pots you need rather than the kit’s reference number. This helps us process replacements much faster, as we often receive requests from customers whose kits weren’t originally purchased through our website, and this extra detail allows us to send the right colours without delays.
Again, we sincerely apologise for the wait and appreciate your patience. We truly value your support and look forward to providing you with a much smoother experience next time!
The communications were excellent both by telephone and email, at every stage. The product was delivered quickly and in perfect order. I recommend this company.
August 22, 2022
Reply from Chards Coin and Bullion Dealer
Hi John, Thankyou for the review we hope to see you again soon.
Delivered on time, in perfect condition. Good instructions, although not really required as it is simple to assemble. I was not expecting an assembly hammer, so that was a bonus. I may be ordering more but in any event I recommend Tufferman whole heartedly.