Chris

We were suspended for authenticity complaints and did not have valid invoices for Amazon. It took some time but James got us reinstated with a fantastic plan of action and escalation contacts we never would have found on our own

reset my password and locked out for 30 minutes. 40 minutes later..still locked out. Call customer support and get an automated message that to contact support I have to log in to my account and use the chat option. Meanwhile I have orders I need to ship. I'll be finding a better option for the future

First, the software didn't work well as it didn't update inventory correctly, leading us to oversell. Then, after my trial was up, they billed me $135 even though the plan is $25. I couldn't even cancel because it said my trial was up and didnt even show me on a plan. Then I was charged another $135. They tried to say it was based on sales, but we only had a few sales on ecomdash products. I had to force them to cancel which hopefully they did, because their site didn't show I was on any plan, so why was I being charged $135 over and over? They still haven't answered that question. This company is a SCAM. Stay way

It is great having daily access to funds when selling on Amazon and I was able to grow my business because of Payability. The only downside at the beginning was lack of customer service, it seemed like they only had a few reps and sometimes the hold time would be long, however they have more reps now and I get through right away and they are always very helpful and go above and beyond. Payability has some of the best customer service I have dealt with anywhere