United Kingdom
Review of first direct
Great customer service, went over and above to help me...
Very rare nowadays
Reply from first direct
Hi Paul, thank you for your lovely review! It helps to provide great customer service when we have great customers such as yourself! Mikayla
Review of Real Groove Records
Review of Motorola
Terrible company and worst warranty ever
Avoid
Warranty says that if there is any fault on phone when checked then all faults must be repaired, regardless of whether a fault needs repairing
Screen split along fold, completely stopped working as a result. 12month oldnphone. Sent for repair, but motorola said as phone had small dent on top, completely unrelated to screen split, that had to be repaired at same time which was out not covered byvwarranty, so the split screen was therefore not covered
Complete con
Avoid this company
Review of Rarewaves
Love this shop, bought few records recently and no issues. Exceptional customer services... And great prices
Reply from Rarewaves
Hi there
Thank you for choosing Rarewaves!
We really appreciate your review, thank you.
Kind regards
Customer Care Team
Rarewaves
Review of Gigs and Tours
Resold tickets I purchased from this site, through the online site gigsandtours recommend. No problems there, sold instantly
Then the problems started in trying to transfer tickets, and Gigsandtours.com worse than useless in trying to sort, passing buck and saying they had no responsibility here at all to held sort. Terrible site, guess it's back to Ticketmaster in future
Addendum in response to gigsandtours comment: 10 emails between me and the customer services team at gigsandtours with no help at all. They may reply to trustpilot reviews, if only they actually sorted customer issues. Appalling customer support
Reply from Gigs and Tours
Hi Paul, thank you for your feedback and sorry to hear this. Please log in here https://gigst.rs/customerservice to contact the online customer service team if you need any further help. Twickets also have a help page here https://support.twickets.live/en/support/solutions Thanks ^M
Review of Barker and Stonehouse
New chair delivered by T & Colin (Blaydon), very friendly and helpful guys, couldn't have made delivery any easier
Chair is quality you expect from B&S, can't fault it
Review of Start Rescue
Couldnt fault company or techniciam sent out..arrived within 30 mins..sorted.
I was kept informed throughout
Highly recommend
Been with this company 5 yesrs now and wont ge elsewhere...grest price and a real commitment to customer care
Review of Groupon
Used Groupon a few times with no issues..and buying goods works fine
Bought 2 tickets for a concert at the sage Gateshead through Groupon. Houghton single order and small.print confirms seats will be together
Tickets arrive and they are on opposite sides of venue
Email Groupon for help and receive confirmation that tickets should have been together...but then told to contact venue to see if sage has seats available together
No offer of support
No acknowledgement that my sale with Groupon and they need to sort
And now no further response from Groupon to my complaint
If you are buying tickets avoid Groupon like the plague...not worth the hassle
Review of Action Call
If I cud give less than 1 star I would. Avoid this company at all costs
Breakdown cover that only covers you for a flat tyre if you already have a spare tyre or repair kit.
Well if i had a spare tyre or repair kit i wouldn't need accident cover
Hidden in small.print
Customer service is appalling
Nearest garage was less than a mile away and they said that although I wasn't covered they could tow me at a reduced pay as u toe rate, £90 + VAT
Seriously avoid this company and spread the word
