VERY very unacceptable reliability…
VERY very unacceptable reliability service for gaming servers. The server goes down multiple times a day and apparently no one seems to notice this. You then have to put in a trouble ticket which someone might get to sometime that day. They have killed my service well before my paid to date, I am not allowed to review or download any of the logs for my server. So many other gaming services to choose from and I am done with these fools. The service is cheap for a reason and I will be and have been happy to pay more for better service at a different company. Just heard back, they cancelled it early because they said I requested an immediate cancellation, funny I put in the cancellation on August 10th and opted for it to end when my paid in full subscription ends on August 21st, server was still working August 15th at 2:00am. I have screen shots of the cancellation. So they can't even cancel a service correctly, no doubt I made the right choice. I see those very positive reviews are from the customers wanting that $5.00 credit to the account. Not worth it IMO