Reply from bulk.com/uk
Hi Neil,
Thanks so much for taking the time to share your experience. This is just what we like to hear.
Hope you have a great day.
Siddhjot
Customer Champion
Bulk™
NA
Neil Adamson
United Kingdom
Reviews
Review of bulk.com/uk
Review of Taylorroofs
Excellent customer service
Excellent customer service, kept in touch via email,txt or phone. Turned up when arranged and works carried out as agreed.
Professional service from start to finish. Well done all involved.
June 11, 2025
Unprompted review
Review of Jet2holidays
Hotel was terrific
Hotel was terrific, flight was good only problem was both our suitcases were badly damaged on the outward journey. we were offered a paltry £35 per case compensation. When we asked why such a low amount, we were advised to claim our holiday insurance. why should we claim for something that was damaged whilst in Jet2 care?
not happy and will be taking it further.
Cases were taped together to get us home and 1 was further damaged on the return journey.
March 9, 2024
Reply from Jet2holidays
Hi Neil,
Thanks for your review.
I'm sorry to read about your recent experience with your damaged baggage.
If you'd like us to investigate the points you've raised, please kindly send your complaint including your booking reference to trustpilotreviews@jet2.com. A member of our friendly team will then be in touch in due course.
Thanks again for your review.
Kind Regards,
Gabrielle McNamee
Customer Service Executive Support