WI

Will%20Taylor

Australia

Reviews

Review of Australia Post


Rated 1 out of 5 stars

OMG I despise Australia Post

OMG I despise Australia Post. Always the same rubbish form these unscrupulous buffoons. Every single parcel for the last 5 years - some rubbish excuse why they didn't deliver it but ... THEY NEVER EVEN ATTEMPT. No one knocks. No one rings the doorbell. Go to hell you incompetent losers.

November 13, 2024
Unprompted review

Review of LEAD Conveyancing


Rated 2 out of 5 stars

Under quoted to get my business

Under quoted to get my business. Final charge ended up being 24% higher than quote. Tardy and slow responses (took them a week to even contact me). Extremely poor experience and would NEVER use them again.

September 23, 2024
Unprompted review

Reply from LEAD Conveyancing

Thank you for your feedback. Our quoting process is always transparent and we do provide upfront close estimations for the work depending on what information is available at the quoting stage. Our firm also offers optional additional services that are either recommended or available to clients to opt in during the conveyance process which may have increased your expected bill. However, we never do any billable work to increase our client's expenses without upfront client consent. In any case, client feedback are always valuable to us. We would request that you send us an email to feedback@leadconveyancing.com.au to provide us with further background so that we can review the same and hopefully reach a satisfactory outcome directly with you.

Review of Ospreypacks


Rated 1 out of 5 stars

Garbage

Garbage. Osprey packs are overpriced garbage. They used to be great but now they are trash. You're better off buying some cheap Temu/Amazon/Ali Express pack for one-sixth the price. Screw Osprey.

July 25, 2024
Unprompted review

Review of Afterpay


Rated 1 out of 5 stars

You have no dispute options

You have no dispute options. Had an issue with chemist warehouse whereby returned item and they refused refund. I returned the item within 15 minutes of purchase and they refused refund and after pay offers me zero recourse. It's so unfair. Once I pay off current balance I will close my after pay because you offer zero protection to customers. I am waaay more protected using Steppay with CBA as it's VISA and I get all their fraud and dispute options. Screw Afterpay and I will never spend a single $ with you folks again. YOu leave consumers at the mercy of merchants (and of course they always act with honesty and integrity!).

It has become even more obvious that Afterpay will offer you no recourse whatsoever regarding dispute. If the merchant says no for refund/return ... too bad.

March 15, 2024

Reply from Afterpay

Hi Will,

We need a bit more information to be able to help you work through this situation so I have written to you directly.
Please check your inbox and get back to us directly.

Thanks again for your feedback it really does help us to continually improve!

Review of Optus


Rated 1 out of 5 stars

Had a pre-paid plan (long expiry) and…

Had a pre-paid plan (long expiry) and could not make/receive calls and defo could not use my data. Their coverage in inner west Sydney is horrendous. Of course, they did an "upgrade" in my area (Ashfield) which then saw even their rubbish 4g default to HSPDA. Their "support" is overseas-based garbage who have no idea what they're talking about (you'll speak to 5 different people and they ALL ask the same idiotic, irrelevant questions). I truly hope Optus is expunged from the Australian Telco landscape. They are horrendous.

March 2, 2023
Unprompted review

Review of Optus


Rated 2 out of 5 stars

Multiple issues with Optus

Multiple issues with Optus. First was their inability to even acknowledge a post-paid service that was taken out in my name. They've never offered an explanation. They just gave me some spiel about keeping my login credentials safe. Second, their mobile data speeds on 4G even in Sdyeny are horrendous. 2 x 365 plans I was unable to use anywhere near my allocated data because it never works (I live in Inner West Sydney). Multiple "complaints" with Optus for both issues. Gone nowhere. Might have to reach out to TIO

January 1, 2023
Unprompted review

Review of Citibank


Rated 2 out of 5 stars

Unfortunate

Unfortunate. Had a credit card with Citi for 10 years. Closed it. Took over a year to have that acknowledged on my credit file despite multiple follow-ups with Citi. Eventually, they were bought out by NAB. Still took another 3 months to have that card removed from my credit file. Attending multiple NAB branches and the staff attitude was clear - they didn't care.

May 12, 2022
Unprompted review

Review of St George


Rated 1 out of 5 stars

Pretty bad

Pretty bad. They left a credit card I've overpaid sitting there for 10 years and made no effort to contact me (despite having same email address for 25 years). They only alerted me when they sent the money to ASIC as unclaimed. It was rather painful getting my money back.

September 14, 2022
Unprompted review

Review of iiNet


Rated 1 out of 5 stars

Incompetence is unparalleled

Incompetence is unparalleled. I used to work in tech support and when trying to get my internet set up some of the "troubleshooting" steps I was asked to take not only didn't make any sense but they were downright wrong. It really just demonstrated iiNet's support was sorely lacking in knowledge. 20+ hours on the phone and 1 month of my time. All to no avail. I mean that iiNet did not even ascertain I was on an embedded network truly boggles my mind. Despite my raising this issue with them at least 10 times. Just goes to show what happens when you outsource your support to cheap South African contact centres.

April 26, 2022
Unprompted review

Review of ING Australia


Rated 4 out of 5 stars

Good so far

Good so far. Have had an account for 20 months. No issues. Yes call wait times are looong (aren't all banks?) but generally just use their messaging service.

April 26, 2023
Unprompted review

Review of Harbour I


Rated 3 out of 5 stars

The first 2 years with Harbour ISP were…

The first 2 years with Harbour ISP were faultless. Always excellent speeds (even faster than my stated plan). Then I don't know what happened. Some pretty serious outages (lasting over a day in some cases). I work from home so these have been extremely annoying. What's more, is their speeds are on the wane. I now rarely get my max speeds (100MB) and sometimes it gets down to 70MB which is unacceptable. It's been mostly downhill after those first 2 glorious years.

April 26, 2023
Unprompted review

Review of Singapore Post


Rated 1 out of 5 stars

Absolute trash

Absolute trash. I can honestly say one of the worst companies I've ever dealt with. Just horrendous. Tracking doesn't work, zero customer service and just plain dreadful. Avoid at all costs. If you buy from any vendor that uses them ... cancel the order.

May 25, 2020
Unprompted review

Review of CouriersPlease


Rated 1 out of 5 stars

Confusing.

You're sending me this when I've yet to receive my parcel and the tracking number you provided shows "no scan events found"! hahaha yeah right. Good work.

May 6, 2020
Unprompted review

Review of Steam

Review of Epic Games


Rated 2 out of 5 stars

Epic games sucks in many ways right now - I'm hoping they get better

Honestly I don't mind the launcher. I brought Metro and the download was at least comparable to Steam. I did contact their customer service and took them a week to get back to me. lucky the issue resolved itself. At this point I could not recommend Epic. They have A LOT of work to do. Don't get me wrong - I despise Steam (they are such a bunch of morons) and I hope Epic lift their game to compete with Steam.

February 24, 2019
Unprompted review

Review of Flatmates.com.au