Beautiful gift - would buy again
My friend loved her gift, it arrived on time and in tact! Dropped a star as £30 expensive for 3 (albeit beautiful) biscuits and I had some trouble claiming the newbie discount I was offered and the support team weren't massively helpful at first but all worked out in the end.
Reply from Biscuiteers
Hi there,
Thank you so much for your thoughtful feedback — we’re delighted your friend loved her gift and that it arrived on time and in perfect condition.
We’re sorry to hear you felt a little disappointed by the price of the Biscuits and had some trouble with the newbie discount along the way.
All our biscuits are lovingly baked and hand-iced by artists in London, and we do consider them very much a luxury gift. We believe our prices reflect their uniqueness and handmade quality, but we completely appreciate your comments and will pass them along to our product development team.
It’s so important to us at Biscuiteers that our customers share their experiences, as it helps us keep improving and delivering 100% biscuit happiness.
If there is anything further that we can do for you, please don't hesitate to contact our team on Yum@biscuiteers.com.
Best wishes,
The Biscuiteers Team
