United Kingdom
Review of Volvo Car Group
We had a fault with our Volvo V60. It took 7 days for our usual dealer Bells of Northampton to ring us back and in the meantime we had to take the car elsewhere. Then it turns out that Volvo are completely out of stock of shock absorbers and we have to order them from Europe.
Review of Bells Motor Group
I tried to contact Bells Motor Group on 5 and July by phone, by online form and online chat. No response. On 7th July there was a reply here that the service manager would be into touch. She eventually rang on 14th to say she’d been on holiday. People are entitled to holidays of course. But as we had no response from Bells, in the meantime we’ve taken our car elsewhere to have the shock absorbers replaced.
Reply from Bells Motor Group
Dear Jeanette, I am sorry to read your review, Our Service Team Co-Ordinator Kerry reached out to you yesterday and has left a voicemail for you to make contact. This is not the level of service we would expect our customers to receive, so I have also made our Director aware. Again, please accept my sincere apologies. Kind regards, Jodie - Group Operations Manager, Bells Motor Group
Review of Banbury Pest Control
Phone call with Banbury Pest Control this morning. I asked about black ant infestation under our front door. The advice given was very professional - the person explained how we could solve this ourselves very effectively and he did not pressure me to have him attend. He also explained life cycle of ants and their nesting behaviour. Very knowledgeable.
Review of Bootsphoto.com
Review of Dreams
Review of Parcelforce Worldwide
So easy to send a large parcel and the labels print. Will definitely use again.
Review of Bootsphoto.com
Review of Gigaclear
fibre to house broadband connection speed increased to over 300Mb/s : previous was 100 with BT. monthly fee is cheaper currently. there were some hiccups with the installation.
Reply from Gigaclear
Thank you for your review. We apologise for any issue caused during the installation process but we are so pleased you are now enjoying our service and especially the speeds!
Review of Pru UK
contacted Prudential about pension due to start in October. they had sent various explanatory letters without any specific figures about how much money is due. was on phone for 90 minutes yesterday. 45 minutes for them to answer the phone and 45 minutes while their call handler read out all the information that had been in the letters. by the end we were no further forward. he then said he was not authorised to proceed further and someone else would phone back next week. i still do not know how much the payments might be or even how to get the Pru to actually pay up.
Reply from Pru UK
Hi Jeanette, we’d like to help you obtain the information you’re looking for by linking in with our customer service team. Please could you email us at social@prudential.co.uk with some extra details, including your policy number, and we’ll move this forward and arrange for contact to be made with you. Many thanks
Review of Pin Clothing
Beautifully sewn with perfect stitching and lovely fabric
Reply from Pin Clothing
Thankyou for your review Jeanette!
Review of Argos
I ordered and paid for a kitchen appliance on May 25th. Argos confirmed the order but didn’t send a text to say it was on the way. It didn’t arrive. I’ve spent hours tweeting and online chat but Argos are not replying . Something has gone wrong with their usual excellent system
Review of www.stitcher.co.uk
Review of Photobox
I bought a block photo. It looked a bit cheap like I’d just stuck a photo on myself
Reply from Photobox
Hi Jeanette thank you for taking the time to get in touch, we really do appreciate your feedback. I am so sorry to hear you weren't happy with your block I have just sent you an email regarding your order so please do get back to me if I can help with anything else. - Kerry
