Beautiful bag
While it’s a beautiful bag, I’m disappointed in the raspberry color. It is a lot more brown and less vibrant than the advertised photos. The bamboo handle is rough and knotty, so it’s not an accessory I will not be using.
I initiated communication about the timing of my order and service was very prompt and friendly. I’m looking forward to using the bag soon.
Reply from Laflore Paris
Bonjour Teri,
Thank you for your honest feedback, we truly appreciate it.
We're glad to hear our service team was responsive and that you're excited to start using your bag. That said, we're sorry the raspberry color and bamboo handle didn’t meet your expectations. While natural materials like cork and bamboo can vary slightly in tone and texture, your disappointment is completely understandable especially when the product doesn't quite match the imagery.
If the bamboo handle feels too rough or isn't what you were hoping for, we’d be happy to pass along that feedback to our product team for future improvements. And if there's anything we can do to help make your experience more satisfying, don’t hesitate to let us know.
We hope your bag still brings you joy and proves to be a versatile companion in your daily life!
A bientôt
L'équipe Laflore
