United Kingdom
Review of Tabeo
For some reason my payment failed. You cannot just change your payment details on your account. It took me many messages with different people to sort it out. If Penny had not actually read my message properly and addressed the issue it would have been one star.
Review of Aylings Garden Centre & Tea Room
Review of John Doe Carpets and Furniture Ltd
We recently bought a mattress from John Doe. Hayley was very helpful and gave us as much time as we needed. Delivery was good, and nothing was too much trouble. This was a very different experience to when we had a mattress delivered by another company previously.
Reply from John Doe Carpets and Furniture Ltd
Thanks for your review, we really appreciate it. So glad to hear that you're happy with the service you received from our team and we hope to see you again soon!
Review of Discount Garden Statues Ltd.
The product (a column) was as described. Great value. Delivery was timely. The packing was very good.
Reply from Discount Garden Statues Ltd.
Hi Diss,
Thank you for your lovely compliments and we are looking forward to see you back soon ❤️
Review of Black Country Metal Works
I was really worried that the armillary I ordered would not look as good as the picture, but it met my expectations. Very fast delivery too.
Review of Clarkes of Walsham
Review of Hughes
I ordered a freezer to be delivered. The delivery men were not at all helpful and complained a lot. They insisted it would not fit (it did). There was damage on the freezer. I could not face the delivery men again, so agreed to money off. This did not arrive and I had to chase them for payment.
Reply from Hughes
Thanks for taking the time to leave a review, I want you to know that we appreciate your feedback. It will help us to resolve any problems that occur and improve our services.
We are truly sorry for any inconvenience caused and hope to offer you better service in the future.
For any questions or further assistance, please don't hesitate to get in contact.
Review of Plumbing Superstore
Review of Toolstation
Review of HelloFresh UK
After an initial issue which was resolved following a Trust Pilot review, I received my order and the first meal was gorgeous. Looking forward to the second.
Reply from HelloFresh UK
Hello Diss,
Thank you for your review.
We're so sorry to hear what happened with your first delivery. We can assure you this is not the norm for HelloFresh, yet we appreciate the first impression this would have left you with. We work hard on delivering all our boxes, as we understand you are relying on our delivery to plan and prepare your meals for the week ahead.
We want to make sure this is resolved for you, s o we've sent you a request for more information. If you would like us to look into this further and get back to you, please reply with the full name, email address, and phone number on your HelloFresh account, and your HelloFresh customer ID (you can find this in your account settings under Account Info, or simply by following this link: https://www.hellofresh.co.uk/account-settings/account-info). Once we receive this information, we'll confirm further steps via email.
Kind regards,
Vilena
The HelloFresh Team
Review of Suttons
Very poor looking plug plants. So disappointed.
Review of Just Lawnmowers
Review of Wooden Blinds Direct
These are lovely blinds, but the pelmet bits and fixings are very flimsy and require expert fitting.
Review of Affect Energy
Put price up considerably after one year. If I had time I would have shopped around. Could have paif £100 less pa with another company
