David McMullan

Back door sensor started giving false alarm signals - Chris and Wayne both got involved and we seem to be sorted same day.

Usual short interval between ordering and the product being delivered to my door.

Very happy with the low low trading costs especially on Euro ETF’s where the costs are virtually zero for me.

I needed to organise a move of a few items (not a complete house move) from Southampton to Belfast. Damien Irvine was able to give me a slot the same week and I had the items within 5 days of speaking to him. I should add that some of the items were fragile and Irvines packed them for me at the far end and they all arrived undamaged over here. I have no idea what admin was required to get the items across the Irish sea with the current restrictions but Damien didn't bother me with any of that. Very happy with the overall experience.

Ordered Friday - delivery arrived Sunday i.e. 2 days later on free postage (not courier). Very impressed!

Ordered items of clothing which never arrived. Fobbed off with e-mails about the order being processed. Asked for refund and have received nothing. Feel stupid and conned.

Gareth Dempster took us through the Co-Op Legal Services fixed price fee offering for probate services a few days ago. He was extremely thorough and took time to address all of our questions. I feel that our particular requirements have been listened to so far.

Chat line was answered very promptly - great service all round