Filthy dirty car on return, car tampered with and part stolen
Apparently company is lgwparkandride through/part of gatwickairportparkingspaces. The only positive was guy that met and dropped my daughter and wife off was helpful and friendly but the rest of the experience was ALL NEGATIVE and with no response whatsovever despite several emails to complain.
Young lad picked up wife and daughter and stayed on phone for whole journey and didn't help at all with luggage. Fellow passenger helped instead. On collection car was absolutely filthy, mud and covered in pigeon mess all over it. On further inspection when she arrived home I noticed both offside tyres had been let down to way under pressure [dangerously low] and valve caps were both missing. In boot, a brand new puncture repair kit had been taken from under boot carpet [there was 100% no punctures and confirmed in days following collecting car and having pumped tyres up to correct pressures] and pump removed which was know missing hence rendering the kit completely useless. So basically we ended up with a car that was in a disgusting state, pump stolen from boot and tyres tampered with for no reason at all. Will never use this company again, absolutely shocking especially as they can't even be bothered to communicate with you when you raise a complaint
