'Cotton blend' means polyester in China
I have purchased the following seven items from Roselinlin, six were advertised as “cotton blend” and one as “silk”. I received a variety of materials, predominantly polyester. If this review website allows me to upload photos I will but if not, I posted those on Sitejabber.
1. "Casual Sleeveless Cotton-Blend Dresses"
SPU: LEWDRCU5501 – this item is made of cotton, it’s a very thin see-through cotton but it’s almost wearable.
2. "Short Sleeve Casual Abstract Shirts & Tops"
SPU: LE1NSH717135 – this item is polyester, the type that gives you electrostatic hair in seconds.
3. "Short Sleeve Vintage Cotton-Blend Shirts & Tops"
SPU: LE1USH713CE9 – this item is predominantly polyester but with some portion of cotton making it feel like a soft polyester blend.
4. "Vintage Silk Pants"
SPU: LE1GPA3F5773 – this item is not made of a horrible material, I don’t know what it is and how much of ‘silk’ is in it. The finish is poor quality though. Also, as you enter this SPU number to the Roselinlin search box, there will be two items, with different photos, and different prices, the version that shows the upper body (the cheap rubber upper finish) is the closest to the truth.
5. "Floral Short Sleeve Dresses"
SPU: LE1RDR2181E2 – this item is polyester, not even water droplets go through it, think of the material your umbrella is made of.
6. "Color Block Casual Round Neckline Short Sleeve Shirts & Tops"
SPU: LE1MSH54643E – this item is a polyester blend giving it a soft feel to a synthetic material.
7. "Short Sleeve V Neck Shirts & Tops"
SPU: LEZSH5K0214 – as the items numbers 3 And 6 above, a polyester blend, it definitely has some cotton in it.
I am 176 cm (5.77) tall and 58 kgs (127 pounds). In Australia, I wear Medium or Large or 10-12 usually – being tall my chest and hips are quite wide. I checked the measurement details for each item with a sewing tape as the sizing varied across all items and I ordered S and M based on the centimeters provided, yet all the items are huge, for example, a top that advertises as medium bust 98 cm is actually 106 cm bust, therefore, they don't maintain their records properly. Due to the baggy size and polyester materials, the items feel like something you would pick up in cheap mature-age lady shops. Kmart and BigW have a better quality 'cotton'
I have received a response to my review stating that they would like to know which items have been incorrect in regards to sizing – that is all they have been interested in. I wrote them a lengthy email providing this information but also explaining that I would like all these items to be actual cotton such as in the case of the "Casual Sleeveless Cotton-Blend Dresses SPU: LEWDRCU5501" as some of the items they posted are polyester. I also explained, to be reasonable, that as a consumer I am unable to identify cotton clothing on their website if they are all advertised with the same “cotton blend” description yet I have received several different types of materials. ‘Sally’ responded that:
“If you need the specific fabric composition, you can contact with us to know this information before you order”
So… I emailed them several new SPU items where all items are currently advertised as “cotton blend” and to my disappointment, I received a response from ‘Mandy’ gaslighting me stating that:
“We have listed the meterial details on the item's page . Please kindly check the item's page of them” and that “"cotton-blend" A cotton blend is another way of referring to a shirt that's made from 80% cotton and 20% polyester, linen, or rayon”
As described above this information is incorrect, the majority of items are definitely not 80% cotton.
Each time you email Roselinlin service, you are communicating with a new person and the process starts from scratch – there is no consistency which is why I see why organising returns is such an impossible process for consumers, and yes you do need to post to China, even though it is not an exchange problem but a false advertising problem. I don’t need to exchange the items as there is nothing to change to, the cotton blend items that are advertised don’t exist at all.
Also, if you are in Australia, note that even if you chose currency as AUD you will still get US cost, in my case I was charged about AUD $50 more than I was advised in writing that I was to pay.
August 31, 2021
Unprompted review