RK

Raymond Keir

United Kingdom

Reviews

Review of Penfold


Rated 4 out of 5 stars

Everything is fine and working well

Everything is fine and working well, however, there is 1 small issue, that is, when logging in, it sometimes takes 2 or 3 attempts for verification to work. Whilst this is a minor inconvenience, it can be annoying when you just want to do a quick check. This issue is the only reason for not awarding a 5 star review

April 1, 2025

Reply from Penfold

We’re so happy to hear you’ve enjoyed our service. Our team is working on improvements, and your feedback means a lot to us!

Best,
Penfold

Review of Penfold


Rated 5 out of 5 stars

My Penfold pension

Easy to check on status and value

November 13, 2024

Reply from Penfold

We're delighted to hear you're enjoying our service. We really appreciate your feedback!

Best,
Penfold

Review of My Pension Expert


Rated 5 out of 5 stars

Everything handled for me

Everything handled for me, with all progress reported as it happened. Good job all round, recommended

March 19, 2024

Reply from My Pension Expert

Hi Raymond,

Thank you for your glowing review; it's great to hear how helpful you found the process.

We love hearing that you'd recommend us! If you know anyone in need of financial advice, please don't hesitate to use our refer-a-friend scheme. You can find out more at mypensionexpert.com/raf.

Rachel at My Pension Expert

Review of Yodel by InPost


Rated 5 out of 5 stars

Nothing to complain about everything…

Nothing to complain about everything went exactly as it should have

February 23, 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Penfold

Review of NewDay


Rated 5 out of 5 stars

App is easy to use

App is easy to use, and provides all the information you could possibly need, with sensitive information being delivered securely

December 13, 2022
Unprompted review

Review of Cloud Vapours


Rated 5 out of 5 stars

As always I only waited 24 hours to get…

As always I only waited 24 hours to get my favourite e liquid and I was extremely pleased to hear that I would still receive my loyalty stamps for online purchases Well done Team Cloud keep up the good work

January 24, 2022

Reply from Cloud Vapours

Many thanks for your review Raymond!

Review of Smart Detect UK


Rated 5 out of 5 stars

Smoke, Heat and CO interlinked detectors

A pleasure from start to finish. I got exactly what I needed to comply with the latest Fire Detection Regulations in Scotland, a great price, and a quality product. Everything was delivered quickly, and links provided to help me with setup and installation. In short, the complete package made easy.
Would highly recommend the service

December 14, 2021

Reply from Smart Detect UK

Dear Mr Keir, Thank you for your 5* feedback, we are pleased you are happy.

Review of ao.com


Rated 3 out of 5 stars

The original deal was absolutely great

The original deal was absolutely great, I got the best price, and really swift delivery, however, it took 3 visits to get my new washing machine installed and working properly, and free from leaks from the connections. If the machine had been installed at the first attempt, I would have given a higher rating.
I had considered a 2 star rating, but I did receive some compensation for the less than perfect journey we endured to get the business completed. If the order had been completed on the first visit, my review would have been a 5 star one

December 1, 2021

Reply from ao.com

Good Afternoon Raymond,

Thank you for taking the time to leave us a review, I hope you are well!

I am truly sorry to learn of the issues with your installation. Sadly, your original appliance was hard wired and the engineers were not trained to disconnect this. We did agree to then return and complete this, I appreciate the time taken to get this resolved must have been disappointing.

Please be assured this has been fed back to the relevant department so this can be looked into and we can try to improve on our service. I do hope that you give us another opportunity in the future to demonstrate the 5* service that we are known for. If there is anything else we can do to help, please do not hesitate to contact us. You can reach us via live chat, email or call us on: 0344 324 9222. We are open Monday - Friday from 8am - 8pm and Saturday - Sunday from 8am - 6pm.

Kind regards
Corrin
AO

Review of Cloud Vapours


Rated 5 out of 5 stars

Same excellent service as always I…

Same excellent service as always I recommend CBD Add it I have a rheumatic and I haven't felt it since using this additive great stuff

October 8, 2020

Reply from Cloud Vapours

Thanks so much for your review Raymond. It's great to hear that the CBD is helping to ease your pain.

Review of hoppa


Rated 4 out of 5 stars

I had to enter some of my details…

I had to enter some of my details twice, this is the reason for 4 rather than 5 stars. As always, great price, and I expect the usual great service on our arrival in September

July 7, 2019
Unprompted review

Reply from hoppa

Dear Raymond, We are very pleased you feel this way about our services. We appreciate your support and positive feedback. Thank you, Hoppa team

Review of Cloud Vapours


Rated 5 out of 5 stars

The usual 5 star service received from…

The usual 5 star service received from this, my principal supplier for e-liquid. Been trying out some new flavours, yet to get one I don't like. Keep up the good work !!!

June 9, 2019
Unprompted review

Reply from Cloud Vapours

Thanks for the great review Raymond. I'm glad you are enjoying some new flavours!

Review of Cloud Vapours

Review of Cloud Vapours


Rated 5 out of 5 stars

Salamanca

Salamanca, the best e-liquid of them all, and the usual fast efficient service always received, good job once again Well Done !!!

April 11, 2019
Unprompted review

Reply from Cloud Vapours

Thank you Raymond we appreciate the feedback!

Review of My Pension Expert

Review of Cloud Vapours


Rated 5 out of 5 stars

My favourite of all time In my opinion…

My favourite of all time In my opinion the best on the market No 1 in my book

November 15, 2018
Unprompted review

Reply from Cloud Vapours

Wow! Thank you so much for your review Raymond. We are over the moon with your opinion. We do pride ourselves on our fantastic customer service and products. Thank you once again.

Review of hoppa


Rated 5 out of 5 stars

Top Service

Have used several times, and an excellent service has been provided each and every time, would recommend

April 10, 2018
Unprompted review

Reply from hoppa

Dear Raymond,

It is to kind of you to leave us your great show of support over here - it is a privilege providing you with pleasant transfers!

Best wishes,
hoppa Team