Reply from EweMove Sales & Lettings
Hi Susan,
What wonderful feedback, we are delighted to hear how you have received a quick, professional and personal service.
Thanks for leaving your review,
Ewenice
SU
Suse
United Kingdom
Reviews
Review of EweMove Sales & Lettings
Review of BrandAlley UK
Fantastic
Fantastic! Love the discount on my bag. Love my bag. Fine delivery.
Only down side is the countdown clock when you put something in your bag.
September 25, 2018
Unprompted review
Review of Joules
Bought DREAMA FLEECE LINED PRINTED…
Bought DREAMA FLEECE LINED PRINTED SLIPPERS and they lasted all of 6 weeks. I only wore them inside and was very disappointed with the quality.
I love Joules clothes usually, but these were far from an acceptable quality - wouldnt buy slippers from here at all.
April 7, 2018
Unprompted review
Reply from Joules
Good Morning Susan
I hope this response finds you well.
I am very sorry to learn of the issues that have occurred with your Slippers.
Here at Joules we are committed to building a great relationship with our customers and are continually looking at ways to improve. Please accept my sincere apologies that your recent experience of Joules has not been to the high standard that we strive towards.
Can I ask that you contact the Joules Team directly by calling our Customer Care on 0345 250 7160 or email us at joulesteam@joules.com
Thank you so much for taking the time out to share your comments and post a review.
Have a lovely week.
Kindest regards,
Joules Team
Review of LOOKFANTASTIC
Bought HD Brows product with faulty… (updated & resolved)
Bought HD Brows product with faulty brush2 days ago - the head fell off on first attempt to use. I feel insulted that I was offered at 10% discount for the issue £2.10 for a faulty brush when the item was pricey in the first place. Anyway I've pressed for a return given that it is useless without the brush. I would have reservations about using the site again. I get the impression that they want to wriggle out of faulty returns and not have the best interest of the customer at heart; nothing to generate customer loyalty or confidence. Lets see how well my return is handled.
I don't like the fact that I also have to print my own label out. This should be included in the original box like other organisations do. Why should I have to pay for something faulty (ink paper fuel ) - highly annoying.
Customer chat was also very slow.
Update: Sue from customer service really helped to rectify the experience I had with the product. I would use the website again & hope that first point of contact is with someone with Sue's customer service skills.
Thank you!
March 21, 2018
Unprompted review
Reply from LOOKFANTASTIC
Hello Susan,
Thank you for leaving your review.
I am very sorry to hear that you have had an issue with one of the products on your recent order.
I have tried to call you to discuss this and left a voicemail message for you. I have also sent you a message to your online account with a further update.
Regards,
Sue - Feedback Team.