JS

Jacky Sharp

United Kingdom

Reviews

Review of Superpet Limited


Rated 1 out of 5 stars

Asked for additional funds to replace incorrect goods sent

Wrong goods delivered and have been returned and refund taken place. All admin good at this point.

I ordered Harrison fat balls but another manufacturer was sent. I asked for the correct item to replace but was told this would be an additional £8
per box. There were 3 boxes.
As the website is still advertising Harrison fat balls at £17.99 ( which I paid) I have no idea why they asked for additional funds.
I trust I am not the only customer this has happened to, as this would be mis-selling under the consumer act.
I would not recommend this company as they should have replaced the goods as advertised and not asked for additional monies.
Very, very disappointed as it caused more work returning the heavy boxes to the post office and wasted my time waiting on the refund before I buy the right product from another supplier.

June 23, 2023

Review of Yodel by InPost


Rated 5 out of 5 stars

Rang door bell

Rang door bell. Package to big for safe space but was at home to receive. Fast efficient service and driver friendly..

June 26, 2023
Unprompted review

Review of Yodel by InPost

Review of GO Outdoors


Rated 5 out of 5 stars

Took 1.5 hours trying on boots

Took 1.5 hours trying on boots. Not hassled and no complaints

February 26, 2023

Reply from GO Outdoors

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Review of Milk & More


Rated 5 out of 5 stars

Great all round service

The milkmen are always delivery the correct items and always leave in designated safe place.
Also the online holiday and ordering system works a treat.
Thank you all for a great service

December 18, 2022
Unprompted review

Review of Sykes Holiday Cottages

Review of MandM

Review of Hotel Chocolat


Rated 5 out of 5 stars

Great tasting chocolate

Great tasting chocolate, which has been sent to friend as thank you present. Very good email communications.
Happy customer and happy chocolate scoffing friend

June 13, 2022
Unprompted review

Reply from Hotel Chocolat

Hello Jacky, thank you so much for leaving this brilliant 5* review! We're thrilled to hear we were able to spread the chocolate happiness and that we have made you a happy customer. Many thanks, Kate@ChocolatHQ

Review of Heico-Direct


Rated 5 out of 5 stars

Impressive customer service and quality product

There was a small issue with a shortfall on the attachments. After a phone call this was resolved and the items sent immediately.
Very good customer service. Would recommend the product as the legs are very good quality and look amazing.
Thank the team for all the help

May 11, 2022

Reply from Heico-Direct

Hi Jacky, thank your for your feedback. Apologies for the shortfall but we are glad we managed to resolve this for you satisfactorily.

Review of HSY


Rated 5 out of 5 stars

Very good customer service

Very good customer service and helpful staff on the telephone.
The material arrived in a few days. I am very happy with the company and would recommend.
Thanks Jacky

April 29, 2022
Unprompted review

Review of Worcester Bosch

Review of Evri

Review of Snaptrip

Review of MyNextMattress.co.uk


Rated 5 out of 5 stars

They are amazing - Thanks Guys at MyNextMattress

They are amazing. Spoke on pop up chat box. All question answered very fast. Added an additional pillow to site as it was showing only one in stock. This meant I could get a discount on ordering 2 dunlopillos. Order was placed straight away on Friday and the goods delivered on Wednesday. An d the driver left the goods in the special place. My thanks to everyone for doing a grand job. Also the pillows are just like my old ones, so a very happy customer. Will recommend and will use company again!!!!

March 15, 2018
Unprompted review