AM

Amanda

United Kingdom

Reviews

Review of Waggy Tails

Rated 1 out of 5 stars

My recent order was not delivered to my…

My recent order was not delivered to my address. Waggy Tails responded by telling me to contact all my neighbours and then contact the delivery company and raise a claim. I responded saying it was the responsibility of the company to ensure delivery as per the service I have paid for. They have since ignored all my emails. Very poor customer service. No item, no replacement and no refund! I would not recommend this company.

November 14, 2024
Unprompted review

Review of Yodel by InPost

Rated 1 out of 5 stars

My parcel was delivered to an incorrect…

My parcel was delivered to an incorrect address!

November 15, 2024

Reply from Yodel by InPost

Hi Amanda, I am sorry to know that your parcel was not delivered to your correct address. We strive to ensure accurate deliveries. We appreciate you bringing this to our attention and will use this feedback to improve our processes. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Team.

Review of Victorian Plumbing

Rated 5 out of 5 stars

Very efficient customer service ..

Very efficient customer service ... issue resolved within minutes!! Thank you

March 7, 2018
Unprompted review

Reply from Victorian Plumbing

Hi Amanda, I am so pleased to see we were able to resolve the issue so quickly. Thank you very much for taking the time to leave your review.
Kerry