Geri-Ann

The tee-shirt I ordered was much too small, so they sent me a different one of my choosing at no cost.

I was surprised and delighted by how quickly they paid the money. I was approved and got my money within two days. I'll definitely use them again!

I bought some ottoman covers from them. They're beautiful and reasonably priced. I ended up sewing on my own cowry shells, which made them look great. I paid an upholsterer to sew on a zipper on the bottom that went all the way around so it could be easily stuffed and then the stuffing (I used expensive foam) could be moved to another one once it inevitably faded. (I've gotten Indian ottomans before; they fade when left outside.) Anyway, Eyes of India was great, answered my questions promptly, and the items (for which I paid extra on shipping) arrived quickly.

They acted as if they WANTED to pay my claim ... and actually DID! They wired the money to my bank account within about two weeks. I never expected such good service from an insurance company!!

I’m very happy with Kate Backdrops. They have totally transformed my portrait work. The prices are reasonable and the backdrops look like expensive canvas ones. I had a problem with one in that the actual backdrop was much less variegated than in the picture. Customer service was great. At my request, they ended up giving me credit towards a larger one in exchange.

This is a third and final update: As you can see below, I had a lot of trouble at first. However, once Michael R. got on the case, everything was taken care of. He called and/or emailed me frequently to update me. And the problem (due to UPS) was finally resolved. I was really impressed with his persistence and concern. He even sent me an apology gift :-). I would definitely do business with them again.

This is an update of my earlier review (see below). After my continuing problems with the UPS bill, someone apparently higher up took over my case (Michael R.). He has been exceptionally responsive and has kept in frequent contact with me via both telephone and email to keep me updated on his correspondence with UPS. It now appears that the problem has been with UPS, not iPromo. I've upgraded to 3 stars; I'm awaiting final confirmation that UPS's "system error" which led me to being being billed the additional shipping charge, is resolved. I've been very impressed with the way Michael has been handling the case. More to come.


(Original Review) When I original ordered some branded flash drives, they were extremely helpful. The flash drives that arrived were a little cheaper looking than I had hoped, but not too bad. The reason for my one-star review is that after paying my bill in full, including a shipping charge, I started getting letters from UPS telling me that I owed $182.57 for shipping. I immediately called and spoke to Julietta in customer service. She assured me it was a mistake, that the UPS bill should have gone to them. She told me to disregard it. I did, and soon after, received another bill from UPS, this time adding a late charge. I contacted Juliet again and she assured me that she would take care of it. I asked her to please send me a copy of whatever she sends to them and their response. She said she couldn't do that because they will be sending them payment with their account info on it. What she did instead was send me a copy of the email she sent to Santiago, asking him to have the attend invoice moved to their account. That was February 26. I thought that was the end of it. It wasn't. This morning (March 21) I found a voice mail on my phone from UPS, telling me again that my account is past due. This is ridiculous. I will never do business again with a company that doesn't know how to bill properly and apparently, doesn't pay their bills in a timely manner, causing their suppliers to bill their client for what the company owes.

Great Tees. No tease service. My T shirt guys!

Buying from B&H is fast, easy, and often less expensive than elsewhere!