Katie Davies

Awful experience with Parkonomy and Link Parking.
Parked with my two young children, tried to use the app several times and an error kept coming up. Decided to get the children out as we were meant to be going for a Mother’s Day meal, and as soon as we sat down (within 15 metres of the car) I tried again. Tried different cards. Tried calling the helpline, which was cutting me off.
When I went back to the car to move it, I had been fined. I tried to appeal. I attached screenshots of the errors, explained what was happening with the calls, told them I had two young children, showed them an email from Parkonomy stating there was something wrong with my account, but they denied the appeal.

If the system doesn’t work, for what looks like many people, bring back coins and contactless payments. I for one will not be using any of these car parks again.

Awful experience with Parkonomy.
Parked with my two young children, tried to use the app several times and an error kept coming up. Decided to get the children out as we were meant to be going for a Mother’s Day meal, and as soon as we sat down (within 15 metres of the car) I tried again. Tried different cards. Tried calling which was cutting me off.
When I went back to the car to move it, I had been fined. I tried to appeal. I attached screenshots of the errors, explained what was happening with the calls, told them I had two young children, showed them an email from Parkonomy stating there was something wrong with my account, but they denied the appeal.

If the system doesn’t work, for what looks like many people, bring back coins and contactless payments. I for one will not be using any of these car parks again.

I’ve used this company a few times, but recently I had a pair of football boots sent to me that had an issue with the inner sole on one of the boots. It made it extremely uncomfortable, and they were just unwearable because of it. I tried to manoeuvre it, but it was too big for the boot and causing a spike where it folded. I had only tried them on and found this issue instantly.
I sent them back, but I was told by the returns department that they had gone through rigorous testing with no issues so they were being sent back to me. I sent a picture of the issue, fighting that this was incorrect. It took many emails to different departments over quite a few days to finally get an answer stating that even though insoles are not covered, they will give me the refund. I am obviously now worried of ordering anything incase there is a fault I have no control over and having this issue again.

After the initial issue above, I am now editing this review to say I decided to order the Copa Mundial’s, knowing what I should be getting in light blue. Received the Copa Mundial’s in white, black, yellow and red which is not what I wanted. Personalised also. Had to return this item yet again, and now they no longer have light blue left in my wife’s size because they sent the wrong product out.

Kat is amazing. We felt so comfortable talking to her straight away, which helped a lot. We’ve both commented to each other that it’s like talking to one of our friends.
Kat is cheerful, helpful, friendly and direct when she needs to be, and has helped our relationship a lot in the short time we’ve been speaking to her.
We would definitely recommend.

Lovely staff members. Clear and very helpful.

Fast delivery. Helpful deliverers and great products

The delivery was made to the wrong address, but Musclefood more than made up for the error.