Gary Osborne

United Kingdom

Reviews

Updated Aug 29, 2025

Poor customer Service.

I purchased some wheel spacers after checking fitment via Ebay for my Renault Clio RS. The first time the wheels were removed both spacers had split in two.
I contacted Direnza and supplied them with the pictures and measurements they requested to pass onto their R&D team. Weeks past with no reply, I contacted three times, only to be told they will Chace it up. I requested a refund, to again be told they will Chace it up. Three months have passed with no resolution, I have just been fobbed off with apologies hoping I'll go away, Poor customer Service.

July 9, 2025

Unprompted review

Reply from Direnza

Sep 8, 2025

Good afternoon,
Gary

I am sorry to see that you have faced a negative experience with your order.

I can see the issue has been raised with our R&D team and they are still investigating this. All spacers are stress tested numerous times and we have never come across this before.

Once again, we do apologise for the inconvenience caused. As soon as we have a response, we will be sure to get back to you. In the meantime, please do feel free to contact us. Please find the contact email below:

sales@direnza.co.uk

Kind regards
Charlie
Direnza

Review of Virgin Media

Jun 29, 2021

Too expensive

Good internet provider, never had a problem but becomes way too expensive, cost has doubled within three years, will be looking for a better deal elsewhere.

June 29, 2021

Reply from Virgin Media

Oct 27, 2021

Hi Gary, thank you for your review. I'm sorry to hear that you're unhappy with your prices at the moment.

Changing prices is never an easy decision, which is why, unlike other providers, we had our first cable price change in 18 months in Feb 2021. We know 2020 was a difficult year for many people and so we decided not to rise our cable prices last year at all.

We're always happy to review your package and cost to help find one that best suits your needs and budget - this doesn't always mean a downgrade!
If you want to chat with us, please feel free to call on 150/03454541111 or pop us a text on 0753 305 1809.
^Paulina

Review of JustPark