Selfridges unlocked is a big SCAM
Selfridges unlocked is a big SCAM. Extremely disappointed with how Selfridges customer services have handled my issue. I made two transactions on the same day. One £325 for a bag and one £5 macaroon purchase. Selfridges have only registered the £5 purchase. So the £325 pitches can not be added even though I scanned the app at the time of purchase. What’s the point in Selfridges adding incentives for customers if they will not add purchases! I complained to customer services who have basically told me it’s tough!