Rob V

Spain

Reviews

Review of Openbank España


Rated 1 out of 5 stars

poco profesionales y pierden tiempo

Tuve la mala suerte de tratar con ellos para una hipoteca. El agente que se ocupó de mi caso fue completamente inútil, me hizo perder el tiempo durante varios meses mientras buscaba la mejor opción de hipoteca y este tipo no sabía lo que estaba haciendo. Me pidió documentos que ya había proporcionado, me envió solicitudes de último momento, como si fuera la primera vez que hacía esto. Fue una experiencia increíblemente frustrante y cuando su gerente intervino para hacerse cargo de mi solicitud, ya era demasiado tarde, había elegido otro banco. Insto a todos a evitar a estos payasos, no son profesionales y solo te harán perder el tiempo, que, cuando buscas una hipoteca, es muy valioso.

December 17, 2023
Unprompted review

Reply from Openbank España

Hola. Por favor escríbenos un correo a ayuda@openbank.es, incluyendo la referencia VOCTRU0001744 en el asunto, para que podamos ayudarte de forma personalizada. Te informamos de que, desde Open Bank, S.A. (en adelante, "Openbank"), en calidad de responsable del tratamiento, hemos tratado los datos relacionados con tu solicitud con la finalidad de atender a la misma. La base legitimadora de este tratamiento es el cumplimiento de obligaciones legales aplicables a Openbank. Más información sobre tus derechos y protección de datos en https://www.openbank.es/politica. Un saludo.

Review of bipicar.com


Rated 1 out of 5 stars

3 years with them

I had a car with them for 3 years and I give them 1-star.

Why?

I had the same car for 3 years, never once got offered an upgrade, kept it immaculately and returned it in pristine condition, yet they still charged me €130 for some scratches which I couldn't really do anything about and were caused by other parked cars (you know what it's like)

Shortly into my contract one of the tires burst and I had no choice but to replace it immediately and paid for it myself. Did they reimburse me? Nope.

Given how long I've been a customer, I would've expected some more consideration and appreciation.

November 25, 2024
Unprompted review

Reply from bipicar.com

Dear Roberto,

Thank you for sharing your feedback. We’re sorry to hear about your experience.

Regarding the charges for scratches and the tire replacement, as stated clearly in your contract, any damage to the vehicle or costs related to incidents such as a flat tire are the responsibility of the user. Your contract included a €300 deductible, which is applicable in such cases. Unfortunately, as per the terms, this cost must be covered by the user, and we are unable to reimburse you for those expenses.

We understand your frustration, especially as a long-time customer, and we appreciate your understanding of the contractual terms that are in place for such situations.

If you have any other concerns or need further clarification, feel free to reach out.

Best regards,
The Bipi Team

Review of Alamo


Rated 1 out of 5 stars

AVOID them

Had the worst experience with them at Madrid Airport.
They have the worst policy and trick you with the fine print in the T&Cs that obviously nobody reads.
It's an absolute disgrace of an organization.
Their gross midsconduct and misleading way of doing business cost me dearly.

October 23, 2024
Unprompted review

Review of zooplus.nl


Rated 2 out of 5 stars

Never again ordering from Zooplus

Never again ordering from Zooplus! Every time cat litter arrives all over the place! Just received last part of my order and cat litter all over the place AGAIN, cat food was squashed and some of it was even packed without the original box, just all over the place!

October 2, 2024
Unprompted review

Review of SOFORT GmbH

Review of Peel


Rated 1 out of 5 stars

Cheap material and overpriced

As soon as I took it out of the packaging I realised I'd been scammed.
The case feels light, is made of cheap plastic, feels like it could crack/break if slightly bent, offers very little grip (is slippery).
For 30EUR I expected more and I'm very dissatisfied.
DONT BUY.

April 6, 2021
Unprompted review

Review of Tennispro


Rated 2 out of 5 stars

Overcharging customers!

SHORT VERSION
Loyal customer, asks for shipping fee removed due to large order. Rejected. Asks for discount code. Rejected. Goes to competitor who doesn’t charge shipping and was cheaper.

LONG VERSION
Despite having spent almost €1,000 on this site, they have NO LOYALTY and Customer Service.

I’ve made orders in the past, usually around €200-300 each so I’m familiar with the site.

I wanted to purchase a racquet, shoes, etc for a total of over €300 and noticed that they added a €50 shipping fee to Malta. I contacted them asking why I’m being charged for postage like as if I lived in Australia (!) and they said they have no control over the UPS fees. Strange.
I asked if I could at least get a discount code or something since other online retailers offer free shipping if the order is above a certain amount. Nothing.

Guess who placed an order on Tennis Warehouse Europe and got free shipping? :)
Also worked out €30 cheaper. Bye bye!

December 28, 2020
Unprompted review

Review of Widerøe


Rated 1 out of 5 stars

SCAMMERS

’m extremely DISAPPOINTED by how you have handled the cancellation of my booking (Tromso-Bergen 22/08 WF625) which was due to Malta being red-listed by Norway. SHAME ON YOU
The only way I could take the flight was if I broke the law/mandatory quarantine and you wouldn't even give me a voucher for the value of the flight. TERRIBLE SERVICE!

September 3, 2020
Unprompted review

Review of Norwegian Air Shuttle


Rated 1 out of 5 stars

THIEVES

I’m extremely DISAPPOINTED by how you have handled the cancellation of my booking (Oslo-Tromso 17/08 K46ESS) which was due to Malta being red-listed by Norway. SHAME ON YOU
The only way I could take the flight was if I broke the law/mandatory quarantine and you wouldn't even give me a voucher for the value of the flight. TERRIBLE SERVICE!

September 3, 2020
Unprompted review

Review of Uksoccershop


Rated 1 out of 5 stars

Avoid! Scammers!

I ordered a mystery pack which sounded fun in principle but turned out not to be since I received shirts for teams that I hate or not a huge fan of. Which I don’t intend to keep.
Even worse is the fact that I’ve requested a return and I’ve not heard back and it’s been “in process” for a couple of days already.
What is taking so long and why can’t this process be automated? It’s 2020 people!

UPDATE: What this company does is borderline criminal and fraudulent and they should be held accountable for their actions. They refuse to accept a Return/Refund. Avoid!

UPDATE 2: I was eventually refunded but it was extremely painful and was even threatened/blackmailed. Shocking behaviour.

June 17, 2020

Review of Detox Organics


Rated 1 out of 5 stars

30 days, still nothing

I personally find it unacceptable that it would take 30 days (And counting!) to receive a product in this modern age from US to Europe!
The last update on the tracking dates back to 2 weeks ago where it’s still in LA.
WHAT A SHAM

Update: 60 days and still nothing!

June 11, 2020
Unprompted review

Review of Pro:Direct Sport


Rated 3 out of 5 stars

Still waiting

Still waiting
2 weeks since my order was placed and it still hasn’t arrived. despatched from the UK only one week ago.
I can’t remember exactly if I picked the expedited service but it was definitely due to arrive by now...
Not impressed

June 8, 2020
Unprompted review

Reply from Pro:Direct Sport

Dear Roberto,

Thank you for your review. I am very sorry there was a delay with your order. I am pleased to see you received this on the 10th June 2020. Please can you email customerservices@prodirectsport.com should you have any further queries.

Many Thanks,
PDS Customer Services

Review of Truly Wireless Headphones


Rated 3 out of 5 stars

Took a while to arrive

Ordered over a month ago, still hasn't arrived and tracking details don't give reassuring information, says "Shipment not found"
sent various emails, no response.

***EDIT*
I was contacted directly by Airbuds shortly after posting my review and received the item 2-3 days later.
As for the product itself, for 35 USD you can’t really complain on the quality. Not as good as Airpods but that is understandable .

April 30, 2020
Unprompted review

Reply from Truly Wireless Headphones

Hi Roberto,

I am sorry that you have had a bad experience. I can assure your we are a 100% legitimate company, that always put the needs of our global community and customer base first. As a small business, we have been hurt by the global pandemic, but we are doing everything we can to push the industry forward and make things right for our loyal customers!

I have reached out to you privately on Trustpilot. Please reply back to me with your order information so I can look into this for you.

Regards,
Airbuds Team

Review of Goldcar


Rated 1 out of 5 stars

Ripped off

As I can see, many others have had issues with Goldcar and it does not surprise me.
They have the worst customer service, deduct charges without any shame or liability which is borderline criminal.
I have promised myself to never ever use their service again! I suggest others do the same.

February 20, 2020
Unprompted review

Review of eToro


Rated 5 out of 5 stars

1 year eToro user

I have been using eToro for almost a year now and I've not had any issues so far.
In fact, I find the platform very easy to use, deposits are done very quickly and I can navigate all functionalities without problem.
I recently got awarded "Gold" status and have a lot of support from my Account Manager when needed.

February 20, 2020
Unprompted review

Reply from eToro

Hi Roberto,

We are more than happy about your feedback and would like to thank you :)

We are very pleased to read that our services satisfies your and your needs on our platform!

Looking forward to hearing from you again! Congrats to the Gold status! You are now a Club member and will experience even better service :)

Best,
Michal

Review of Trustly


Rated 5 out of 5 stars

Fast payouts

I like the way Trustly works as it allows money to be deposited instantly into my gaming account and I also get my winnings in a couple of minutes

February 20, 2020
Unprompted review

Review of Coinbase


Rated 1 out of 5 stars

Card details stolen

Registered an account and tried to purchase various currencies on Saturday.
Sunday I get 4-5 texts from my bank notifying me of Fraudulent transactions worth over €1,000.... Is Coinbase safe? I would stay away from it as clearly their internal security is flawed.

December 23, 2017
Unprompted review