Miss Elizabeth Ridgway

Thank you for your feedback! We're delighted you find our service easy to use. 😊

Hi Elizabeth,

We're truly sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide. If your order was cancelled without explanation, that’s absolutely not acceptable and we sincerely apologize.

There may have been an unforeseen issue with stock availability or a technical error, but we recognize that this doesn’t excuse the lack of communication. We're also sorry for the difficulty you had trying to reach us—this is something we are actively working to improve.

Please contact us at admin@amar.co.uk, and we’ll do our best to resolve this promptly for you. We value your feedback and would appreciate the opportunity to make things right.

Kind regards,
Amar.co.uk

Hello Elizabeth,

We're thrilled you had such a positive experience! We appreciate you taking the time to share your feedback. We're so glad our team's promptness, professionalism, and friendly approach made a difference for you. We strive to provide excellent service, and your comments are a great encouragement to us.

Kind regards,
YourRepair customer service team

Thank you so much for leaving us a great 5* review! We really appreciate it!!

Thank you for taking the time to leave us a review with regards to your recent order.

I'm very sorry you're unhappy with the sample you've ordered. Unfortunately, with larger designs such as this, it's impossible to send the full pattern as the pattern is larger than the sample.

The samples are sent primarily for colour/texture reference and so that you can arrange a paint match etc.

Kind regards,
Sarah-Jane
I Love Wallpaper Customer Service Team

Thank you so much for leaving us a great 5* review! We really appreciate it!!