Mrs Maria Tropiano

I recently ordered from Habitat – Home to Pet Supplies and had a really positive experience. We ordered two bags of kibble, but I received an email letting me know that they only had enough stock for one bag due to incorrect advertising.

Kate contacted me directly with a solution and quickly arranged a replacement for the second bag. In good faith, she also refunded the shipping. Her quick response and excellent customer service really impressed me.

The delivery was also very fast – it arrived in just 3 days.

Thank you to Kate and the team at Habitat Home to Pet Supplies for helping us out and providing such great service.

We have had delivery problems not with Pro:direct but with our delivery services in Australia.

Pro:Direct staff have always been most helpful in finding out where our package has been sent to etc.

Thanks to the guys at Pro:Direct :)