Wayne

First timer, so was not sure it would work as promised, but did. Your user interface did not present the options for the TYPE of item to be shipped very clearly, so then I had to go back and change, costing me $10... Really! Maybe this should be a 3 Star...

The main issues with this process through eFinancial were: 1) Too many cooks. Talked to one person initially, they gave me a "quote." Was serviced by a second person, I often had to contact them for updates and move the process along. Finally contacted by the REAL agent, who provided a final quote that was nowhere near the original. Then a fourth person sent me documents on behalf of the agent. 2) The original quote was far less then the final quote with no good explanation of why, especially given my very good health. 3) The underwriting process took WAY too long, nearly a month, with continual new requirements that should have been ordered at the beginning. Bottom line, you all could be much better... Could be far worse, but you were not rock stars.