JH

Jon Howes

Switzerland

Reviews

Review of Henry Adams


Rated 1 out of 5 stars

Really disappointing interaction with…

Really disappointing interaction with Henry Adams when we were looking for a holiday rental for 2 weeks in July 2025. We consciously wanted to try alternatives to AirBnB, so contacted Henry Adams. Despite many properties 'appearing' to be available, in reality they were not. Combine this with some slow responsiveness from Henry Adams and it took us 3 weeks for Henry Adams to tell us they couldn't help us. Went back and booked with AirBnB

June 20, 2025
Unprompted review

Review of HomeAway United Kingdom


Rated 1 out of 5 stars

Just awful experience with their …

Just awful experience with their website, zero support, like the internet back in the 80s...

November 28, 2017
Unprompted review

Reply from HomeAway United Kingdom

Dear Jon,

We are sorry that you experience with our site was a negative one. We take feedback very seriously and if you have any specific suggestions that may help us improve our services and site, we would be very happy to hear them so we can take them into consideration. You are able to leave additional feedback here: https://help.homeaway.co.uk/articles/How-do-I-submit-feedback