United Kingdom
Review of 12Go
Booking was straightforward. When booked class of travel wasnt available a second was proposed. Subsequent second booking, refund of first and notification of all moves were swift and efficient.
Reply from 12Go
Dear Neli, great that everything went well. Thanks for the five stars.
Roman, 12Go team
Review of Thornley Groves Estate Agents
Nazia Subhan managed new HMO licence for our rental property. The process is always drawn out and aggravating. Nazia completed all processes, maintained all communications with the City Council and kept me updated throughout. Her input greatly ameliorated the process. I am grateful.
Reply from Thornley Groves Estate Agents
Dear Neil,
Thank you for taking the time to leave us a 5 star review and highlighting the great work of Nazia.
If you need anything else from us, please don't hesitate to reach out.
Best wishes,
Customer Care Team.
Review of Flightcatchers
Process was made very simple. Emad was excellent, clearly taking me through the requirements after I inadvertently selected an incorrect credit card. Very grateful.
Reply from Flightcatchers
Dear Neil Vyse,
Thank you for your kind words.
We're pleased to hear that Emad was able to guide you clearly and make the process smooth for you. Your appreciation means a lot, and we’re always here to help should you need any further assistance in the future.
Best regards,
Customer Care Team
Review of M20 Plumbing
Prompt and polite response, convenient arrangement of time for repair, clear accurate price and effective work completed. Precisely what was required. My thanks to Neil for a job well done.
Reply from M20 Plumbing
Thank you for the great review - much appreciated.
Review of InPost UK
Review of Cazoo UK
The car I purchased was good. That element was fine. I bought the 2 year service plan. On my first service the centre had not been informed my car was coming and therefore it needed to be completed on a second day. This entailed transport costs and inconvenience. Today I brought my car in for MOT. This is conducted remotely from the service centre and has taken over three hours. Staff members are polite but clearly the service / MOT element doesn't work. I will simply go elsewhere - at my expense - for further service / MOT work. The delays and inconvenience are simply too costly.
Reply from Cazoo UK
Good afternoon Neil,
Thank you for leaving your review.
A member of our team will be in contact once we have further information from you.
Many thanks,
Cazoo Customer Support
Review of Jaja
Card advises you through the app precisely what you have spent- particularly useful when purchasing abroad amount in Sterling is displayed almost immediately. All other card facilities managed without issue too.
Reply from Jaja
Hi Neil,
Thanks for taking the time to leave a reply! Glad to hear you are happy with the service. 😀
Kind regards,
Jaja Team
Review of Cazoo UK
Selection of car straightforward. Car precisely as described. Delivery time flexible. Delivered smoothly on time. Question in relation to paperwork addressed promptly and politely by customer service. Very smooth process
Reply from Cazoo UK
Hello Neil,
Thank you for leaving us a positive feedback!
We're glad to hear your experience here in Cazoo. Indeed we are straightforward when it comes to the selection of a car, and what you see is what you get in our website. We make sure that we address the questions of our clients especially on paper works. All of our process from buying and selling cars is smooth and easy. Thank you for choosing us. We look forward to have business with you again soon. Stay safe always. :)
Happy Driving!
Ylaine
Cazoo Customer Support
Review of Motorway
Motorway presented, for me, an effective selling option. Because it relies on third party traders it is not as quick as some. That said the return was higher (by £1600 in my case). The initial reserve was low which was unnerving but there is no obligation to accept. The agent was polite and professional. Car collected within four days. Excellent.
Review of Emailflights
Call from Robby clear and provided all the information I required.
Reply from Emailflights
Dear Neil,
Thank you for choosing EmailFlights and providing us with your positive feedback, it is important to us. We strive to give our customers the best possible customer experience & service.
Kind Regards,
Customer Service
Review of webuyanycar
No complaints whatsoever. System was clear, offer reasonable. Staff member (Talat Kayani) was polite and businesslike. More than happy.
