Order delivered swiftly, which was refreshing. Made an enquiry about the order that was dealt with straight away. As a result of the service I will be looking at buying more of my kit from Data Powertools.
April 22, 2023
Reply from Data Powertools Ltd
Hi Paul,
Thanks for the great review, we look forward to more orders!
I ordered the wrong product - sent an e-mail requested to cancel it. And it was still sent through!!! I’m actually now considering sending my other order back and using another company.
December 7, 2022
Reply from Pro:Direct Sport
Hello Paul.
I have taken a look into our systems and unfortunately I am unable to see that we have had any email contact from you. If you could please email into customerservices@prodirectsport.com we will be more than happy to look into this for you.
Flawless CBD Customer Service is poor. An order was placed and due to be delivered on the 28th of July. The carrier was unable to deliver due to weather conditions!!
Flawless were contacted and just said wait until the end of the week to see 'if' the item would be delivered - poor. The end of the week came. No delivery. I explained that this wasn't acceptable and to look at other solutions; no response and still to date no delivery.
August 7, 2022
Reply from Flawless CBD
Hi Paul,
Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience, I am so sorry to hear that you have received a negative experience.
A representative has emailed you in regards to this situation, we will do our best to rectify this situation for you immediately.
I hope this helps and we truly apologise for the delays and any frustration you have experienced.
If there is anything else we can do for you, please do not hesitate to contact us for further support via email, phone or live chat as we're always available and happy to help!
My delivery of my wheel bag was late and to show their appreciation for be ing patient, Hunt reached out to apologise. Not only did Hunt do this (which was nice), they very kindly dropped me a note to say that they would like to send me a Hunt t-shirt - something I was not expecting. T-shirt arrived and I love it...its been washed twice already due to wear!! Thank you Hunt - considerate customer service going above and beyond for which I am grateful.
Considerate, and swift to respond which was refreshing.
March 28, 2021
Reply from Hunt Bike Wheels
Hi Paul
Thank you for coming on Trustpilot to post a review for us.
We are delighted to here that we responded in a timely way and hope that everything is fine with your wheels - we'd like everybody to have a 5 star experience and we'll be in contact with you directly for an further valuable feedback or insight you can give us.
Once again thank you for taking time to write a review, anytime that you do need anything for your wheels please do not hesitate to give us a shout, we'll be pleased to help you.
I really like the fact that Acycles were able to deliver my order swiftly to Jersey in the Channel Islands; this has encouraged me to you use Acycles again.