PR

Paul Russell

Jersey

Reviews

Review of Data Powertools Ltd


Rated 5 out of 5 stars

Great Service/Delivery

Order delivered swiftly, which was refreshing. Made an enquiry about the order that was dealt with straight away. As a result of the service I will be looking at buying more of my kit from Data Powertools.

April 22, 2023

Reply from Data Powertools Ltd

Hi Paul,

Thanks for the great review, we look forward to more orders!

Regards

DPT Team

Review of Pro:Direct Sport


Rated 1 out of 5 stars

PoorService

I ordered the wrong product - sent an e-mail requested to cancel it. And it was still sent through!!! I’m actually now considering sending my other order back and using another company.

December 7, 2022

Reply from Pro:Direct Sport

Hello Paul.

I have taken a look into our systems and unfortunately I am unable to see that we have had any email contact from you. If you could please email into customerservices@prodirectsport.com we will be more than happy to look into this for you.

Review of Flawless CBD


Rated 1 out of 5 stars

Flawless CBD Customer Service is poor

Flawless CBD Customer Service is poor. An order was placed and due to be delivered on the 28th of July. The carrier was unable to deliver due to weather conditions!!

Flawless were contacted and just said wait until the end of the week to see 'if' the item would be delivered - poor. The end of the week came. No delivery. I explained that this wasn't acceptable and to look at other solutions; no response and still to date no delivery.

August 7, 2022

Reply from Flawless CBD

Hi Paul,

Thank you for taking the time to bring this to our attention. We always aim to deliver a great experience, I am so sorry to hear that you have received a negative experience.

A representative has emailed you in regards to this situation, we will do our best to rectify this situation for you immediately.

I hope this helps and we truly apologise for the delays and any frustration you have experienced.

If there is anything else we can do for you, please do not hesitate to contact us for further support via email, phone or live chat as we're always available and happy to help!

Please take care and stay safe.

Flawless CBD

Review of Hunt Bike Wheels


Rated 5 out of 5 stars

My delivery of my wheel bag was late…

My delivery of my wheel bag was late and to show their appreciation for be ing patient, Hunt reached out to apologise. Not only did Hunt do this (which was nice), they very kindly dropped me a note to say that they would like to send me a Hunt t-shirt - something I was not expecting. T-shirt arrived and I love it...its been washed twice already due to wear!! Thank you Hunt - considerate customer service going above and beyond for which I am grateful.

April 30, 2021

Review of Hunt Bike Wheels


Rated 4 out of 5 stars

Good Customer Service

Considerate, and swift to respond which was refreshing.

March 28, 2021

Reply from Hunt Bike Wheels

Hi Paul

Thank you for coming on Trustpilot to post a review for us.

We are delighted to here that we responded in a timely way and hope that everything is fine with your wheels - we'd like everybody to have a 5 star experience and we'll be in contact with you directly for an further valuable feedback or insight you can give us.

Once again thank you for taking time to write a review, anytime that you do need anything for your wheels please do not hesitate to give us a shout, we'll be pleased to help you.

Best regards

Ian Hayward

Review of Slane Cycles

Review of Acycles