Clare Sloan

Thank you for sharing your experience :-)

Hello Clare,

Thank you for taking the time to leave us a 5-star review!

We are so delighted that you are happy with your recent Beauty Works experience and would like to take the time to thank you for leaving such a positive review.

We really do appreciate your feedback and we are pleased to hear that your delivery arrived promptly.

Kind Regards,
Beauty Works

Hello Clare

Thank you for taking the time to leave us a review.

I am very sorry to hear that you have yet to receive your order.

I have taken a look into this, and I can see that the parcel hasn't yet been registered into the Royal Mail systems - However, your parcel is showing up as dispatched on our own systems.

I would fully expect this to rectify itself shortly, however, should you receive no further information within the next 48 hours, please don't hesitate to advise us, so we may raise an investigation into this for you.

In the meantime, I have refunded your original postage costs back to you as a gesture of goodwill for the inconvenience that has been caused by these delays.

I do hope you receive your parcel soon, and once again please accept my sincerest apologies for the inconvenience that this has caused to you.

Best Regards

Daniel H
PDS Customer Services