Alan King

Good product, sensible prices and prompt delivery.

Quick delivery and decent price.

Yodel were being paid to deliver a parcel .. and they delivered it … !

Yodel appear to be much better than they used to be - but still nowhere as good as a direct Amazon delivery.

You delivered a day earlier than you notified … so there was no one at home - I therefore requested delivery to a neighbour…. But you left the parcel on my front door step …!

Lights were ok ... but will return one of them.

It is very annoying - you buy something online are then pestered to write a review. In a shop you just buy something and go home - no one chases you down the street asking you how well they did that day. They had it in stock - you needed it - so you bought it. Pretty simple really.

You sent what I ordered .. !

Very good purchase experience - sensible price, delivered quickly and without any fuss. Would thoroughly recommend.

Price quoted on the telephone was not the price they wanted when I went to collect the car. According to the "Rental Advisor" ... "the computer always puts the prices up and there is nothing I can do - do you want the car or not".
Disgraceful company - but I suspect corporate customers who pick the car never see the paperwork and their accounts offices just pay the invoice.

The response to my post is not strictly true ... so I stand by my original posting.

The chap who came to do the work was great and I was happy to give him a good review - but you keep pestering me for a review of checkatrade.
The work was done - now I just want to move on with my life for gods sake. It completely spoils the experience.

Very efficient. Booked and they honoured the timing although they were full of “walk-ins” so full marks to the staff in their Southampton clinic.

I would give Appliance City themselves FIVE stars - excellent telephone conversation when I ordered the dishwasher, good price and sensible delivery period.
However ... the carrier company / individual who made the "final mile" delivery was not a good advert. My home office overlooks the drive and I saw the (unsignwritten) van pull up and the driver drop the dishwasher out the back onto the ground (no tail lift ... !). He then wheeled it to the front door and rang the bell. When I arrived at the door and let him know I had seen him drop it on the ground he was already taking photos from all four sides. The response was " ... well, my photos will not show that" and with that he walked off.
I appreciate that Appliance City have no direct control over their third party contractors so I thought I would leave my comments to whenever I am asked to review their service and see if they contact me to discuss.
Update - Nick from Appliance City contacted me within 24 hours of my review - apologised and said that whilst the delivery driver was a third party he knew who he was and that they would have a conversation with him.
As I wrote at the start I would give Appliance City FIVE stars - they just to be more careful who they partner with maybe.

The price could be more competitive - and not simply reflect that you have a monopoly on western channel ferry routes

I have given you a one star review because I am fed up with being repeatedly asked to submit a trust pilot review. If I had wanted to waste my time I would have responded to the first request …!