United Kingdom
Review of Evri
With Evri it definitely depends on the driver
In Warwickshire the driver would always say “he missed us” on the first & second attempt ( unless it’s next day) but always deliver on the third even if we’re not in it would be left at the door. In Bournemouth it’s left at the door on the first attempt without a knock/buzz but the problems are so less frequent than DPD and Royal mail. So 4 stars.
Review of Moonpig.com
Review of DPD UK
I was following the tracking for my parcel the driver had been at stop 90 for an hour I was 116 it was 40 minutes late so I went on ‘chat’ the bot said the driver was running late.. then I get a text to say sorry we missed you!? The driver (love joy) didn’t even attempt to make the delivery!! I tryed to cancel the order ( as I can’t wait till Monday) the DPD bit chat wouldn’t let me speak to a human and it couldn’t help.
A huge frustration luckily pets at home as canceled it there end and spend a refund.
I will not order from a company who hires DPD as a delivery service again.
Review of Pets at Home
Mobeen M really helped me. DPD it’s a horrible delivery service gave me a huge migraine not even attempted to deliver my next day delivery!! Mobeen M made it so I don’t have to deal with them and my refund was issued. - a.k.a. migraine slowly going away! 😌
Review of Pets at Home
Kylie in one message turned my frown upside down got straight to the point and got me what I wanted.
Reply from Pets at Home
Hello. Thank you so much for taking the time to leave us your review. I'm so pleased to hear you are happy with our colleague Kylie's service! This is lovely to hear & thank you for shopping with us! Best wishes, Steph.
Review of no7beauty.co.uk
Two stars is generous for what I’m about to write,
12 years I have been with you and it's been amazing till now how could you replace the ingredients in the early defense day cream! And not to tell me about it I found out by my face turning into spots and pimples that I have never had, it cannot be a coincidence that your new product then helps spots and pimples! I now have to go out and spend money and time in research on finding a new company for all of my products I use from you which is about 9 every three months! I am absolutely furious and to anyone else having sudden skin problems if you have your old bottles compare the back before you waste a week thinking everything you might of done different! 🤦🏻♀️
Review of ClearScore
Reply from ClearScore
Hi there, thank you so much for your feedback! We really appreciate you taking your time to leave such lovely comments about ClearScore. Your feedback is very much appreciated by the team. We're happy to hear you're enjoying using our app. We’re always working hard to make ClearScore better for our users, so keep checking back in for more exciting news and features coming your way. Many thanks, Ash
Review of DPD UK
This company can be off and on it just depends on the drivers... They deliver on time when they say they will  and sometimes I get an email that they have tried and nobody has been in so I go to the window and I literally see there van on the road driving off I don't know why they do this I know yodle once said doing this same thing it's because the drivers aren't given enough time for a block of flats if this is the case than the company should look in to it.
Review of Menkind
Loads of fun toys, puzzles and gadgets and never had a problem with delivery especially around Christmas.
Reply from Menkind
Hello Zoe
Thank you so much for your very kind and thoughtful review. We're glad you had a great experience shopping with us.
We do hope to see you again soon!
Menkind Team
Review of Snapfish.co.uk
Review of Yodel by InPost
The yodel delivery lady did not post my delivery to my front door. I let her in the building and she left it in the lobby that is not delivering a parcel, took me ages to find it as she did not see where she left it.
Reply from Yodel by InPost
Hi there, I am sorry to hear about your experience thus far. I would really like to have a look into this for you. Please could you email trustpilot@yodel.co.uk with the full name on the parcel, delivery address with postcode, contact & tracking number, along with a link to the review? Thank you, Yodel Social Media Team
Review of Very
Reply from Very
Hi there,
Thanks for taking the time to leave a review. We really appreciate your feedback.
Thanks,
Marc
Review of Argos
Why dose the new Argos logo look like a Jamaican flag?
Review of Winebuyers
Ordered last year absolutely love the vegetarian sweets this year not only is the webpage very confusing but vegetarian sweets all sold out!! 😓😓
Reply from Winebuyers
Thank you for your review. We are pleased to hear that you absolutely loved your vegetarian sweets. Unfortunately, we no longer selling the vegetarian sweets in our store due to the new law requirements in place under Natasha's law.
Review of Robert Dyas
I am so sick of this Company!!! 🤦🏻♀️😖
I have bought a trolley from them twice broken parts missing the first time the second time no parts missing waited to hear back from cats customer service for days still nothing been emailing them very confusing emailing back! In store brought I heater fan twice broken both times!!
Reply from Robert Dyas
Hello,
Thank you for your review.
We are very sorry to hear of the issues you experienced with your order. This is certainly not what we wish for our customers to experience.
We are keen to have this matter resolved for you. Could we kindly ask that you email us at customerservices@robertdyas.co.uk with your order number and "Trustpilot" as the subject and we will come back to you as soon as possible.
Thank you for your patience.
Kind Regards,
Marco
Robert Dyas Customer Services
Review of HelloFresh UK
My order was in a van all day, the cold food was warm by the time it got us! things with opened and spilled! I’m just glad it was a free box it’s not worth paying for... I through everything out!
Reply from HelloFresh UK
Hello,
Thank you for leaving a review, your feedback is much appreciated.
We are very sorry to hear of the experience you had with HelloFresh, it was not what we intended. Our boxes are designed to keep the items fresh for the duration of the day and all the items that need to be help in a chilled environment are situated in a cool pouch which holds the temperature to the ideal one for those items. Our delivery time slots are 8-19 h, but we can assure you the boxes are designed to hold your ingredients fresh until they reach you. We are very sorry if this was not the case and will be glad to look into this for you and report to the teams in charge so it can be further investigated.
To be able to do this for you, I have sent you a Find reviewer request on here and may I ask that you provide me with the following details in a private message: full name, customer ID, phone number and email for the account. As soon as we have the details I will be happy to get further in touch with you.
Best,
Elizabeta
The HelloFresh Team
Review of Marks and Spencer
I went in to try on some sale items at the Leamington spa store and oh my god was number 3 dusty!!! Either it hasn’t been cleaned in months or there cleaning is not doing the job. One little movement and loads of dust was in the air! My Asthma has never flared up so quickly I tried one jumper on and got out very fast to stop coughing!
Nothing against M and S clothes, I will just have to try the clothes on at home and return them which I know isn’t good for the store but the dust isn’t good for me!
Review of Bloom & Wild UK
Thankyou too Francesca and Isobel for there great customer Service. My voucher wasn't taking the right amount off and they helped me get the right amount. Such a lovely and helpful company. Will be getting all my flowers from here now.
