William

Hello William,

Thank you for taking the time to leave your feedback.

We operate with an honesty policy here at WeBuyAnyPhone and the offers that we make are the very best we can offer for the device received.

If you would like to provide your Trade In ID, we can look into why this was amended.

Kind Regards,
Sunny
WeBuyAnyPhone

Hi William, thanks for getting in touch and for taking the time to leave us a review; we do appreciate your feedback.

Customer satisfaction is truly of the highest importance to us so I do sincerely apologise that your experience with Lendable has not been a positive one.

I am very sorry to hear that you are dissatisfied with our service and would like to offer you the opportunity to raise this issue as a complaint so we can assist you further accordingly.

All complaints are subject to an internal investigation and it can take up to 8 weeks for our final response to be issued, although we'll aim to get back to you sooner. If you would like to raise this, please get in touch with us at contact@lendable.co.uk and a member of our team can escalate this for you.

Please do get in touch if you have any additional questions. Thank you.