Vanessa Mitchell

They were extremely helpful - my collection was super straight forward because of them and went above and beyond

I spoke to this company and explained i was looking for some consolidation help. The first man i spoke to was lovely, really friendly and put me at ease. He explained that they could help me and was going to transfer me through to a specialist and just before he put me through he said very quickly "to make you aware we can't help you with a loan" and i was then transferred. A man answered the phone (call centre was extremely noisy) and it was almost as if he was giggling. He explained that the best option was an IVA. I said i didn't want to rush into anything and that i would need some serious time to think on this, his response to me was nothing but unprofessional. He started saying "Don't you want to help yourself though? why wouldn't you want to help yourself?" I said i needed time to think and he asked what i needed to think about and that the more i think the worse my situation would get! He was incredibly pushy, it took a lot of persuading (from my end) to get off that phone call.

I had an issue with a product I ordered and reported this straight away. Ziaur was absolutely fantastic and sorted a replacement out for me straight away with no fuss. I never have a problem with PLT’s customer service I think they always go above and beyond and are a real credit to PLT ☺️

This course is brilliant and such a good tool to have when learning to drive - so thorough with explications and the videos really do help. This really helped me and would recommend to anyone learning to drive to use this!

Such unique gifts with excellent service and one of the friendliest call centres ive ever phoned!! Highly recommend these!!