CA

CARINA

Switzerland

Reviews

Review of DHL


Rated 1 out of 5 stars

DHL, the worst service ever. Incompetence and lies from the begging to the end and no package found even if said as delivered.

I've bought drinks for Christmas and New Year's Eve to be delivered on December 24th at Andermatt, our winter holiday apartment. On the 1st attempt of delivery DHL has said that the address does not exist. The driver most likely do not know the are and checked on Google Maps, as the Andermatt streets are knew, they are not there yet. All address are in the Swiss Official Street Map, which must be checked by DHL before affirming that an address does not exist.
On January 2nd, DHL decided by themselves to attempt a new delivery on the same address and left our package somewhere that for sure it is not our building, as from the picture the building floor and staircase is unknown. The drinks came after Christmas and NY celebration, therefore TOO late. We are going back home tomorrow and now have a package left somewhere. The worst service ever. Incompetence from the beginning to the end. Better keep with Die Post which is a reliable service.

January 2, 2025
Unprompted review

Review of Wolford


Rated 1 out of 5 stars

Ordered online in Wolford Swiss website…

Ordered online in Wolford Swiss website and 2.5 months later I haven't received my order and neither reimbursement. Emails are replied from their Italian branch which has been promising cancelation and reimbursement for over 1.5 months. I've bought from Wolford for years but will not longer as their customer service is terrible and disrespectful.

October 6, 2024
Unprompted review

Review of Beliani.ch


Rated 4 out of 5 stars

just online order completed so far…

just online order completed so far therefore I can't review the full service

July 28, 2018
Unprompted review

Reply from Beliani.ch

Thank you very much for your feedback. As for this rating we ask customers to assess only the process of placing the order in our online shop.

Review of Topvintage


Rated 2 out of 5 stars

I am a bit frustrated as the trouser is …

I am a bit frustrated as the trouser is very big for me. I followed the size guide and did all the measurements but it did not work! I will have to return it.

May 21, 2017

Reply from Topvintage

Dear Carina,

I'm sorry to read that the trousers you ordered didn't fit even though you used the size guide. I will contact you today to offer you a solution.


Kind regards,
Desiree
TopVintage Customer Service