DHL, the worst service ever. Incompetence and lies from the begging to the end and no package found even if said as delivered.
I've bought drinks for Christmas and New Year's Eve to be delivered on December 24th at Andermatt, our winter holiday apartment. On the 1st attempt of delivery DHL has said that the address does not exist. The driver most likely do not know the are and checked on Google Maps, as the Andermatt streets are knew, they are not there yet. All address are in the Swiss Official Street Map, which must be checked by DHL before affirming that an address does not exist.
On January 2nd, DHL decided by themselves to attempt a new delivery on the same address and left our package somewhere that for sure it is not our building, as from the picture the building floor and staircase is unknown. The drinks came after Christmas and NY celebration, therefore TOO late. We are going back home tomorrow and now have a package left somewhere. The worst service ever. Incompetence from the beginning to the end. Better keep with Die Post which is a reliable service.