Phil Harris

Hi,

Thank you for reaching out to us, and we’re really sorry to hear that you feel like you’ve been scammed on our site.
We want to assure you that we are a fully licensed online casino and follow very strict regulations to ensure fairness to everyone at 21.co.uk.
At 21.co.uk we follow very strict and stringent rules and regulations to ensure that we keep to the highest level of security and safety for everyone. Due to this, we may require certain documents to be verified and it is very important that these processes are carried out to the highest standards.
We appreciate that these processes might seem very complex and/or annoying, but please be assured that they are in places for everyone’s security - including yours!
We really want to help you complete these processes correctly and quickly, so if you have any questions or would like further support please reach out to our customer support via Live Chat, as they will be more than happy to help.
We hope this helps, and again, thank you for reaching out to us.

Kind regards, 21.co.uk

Thank you for the great review Phil. We hope the beers make you Hoppy and when you run low you know where to find us. Have a great day and enjoy the Super Bowl.... Cheers.