I have bought from dwell in the past …
I have bought from dwell in the past few weeks for 3 times so far.
Had a lovely corner sofa, a ladder shelf & a sideboard.
All 3 items ordered in different ways, in store to be delivered, over the phone to be collected & bought & collected in store on spot.
Dwell not only has great quality & designed products but their staff are so well trained & provided excellent customer service in all 3 instances.
Very efficient, careful & polite delivery team also.
But i just wanted to say a special thank you to Robyn Fry - from customer care & the warehouse team, who are based at Dwell Milton Keynes.
My husband & I went to their show room on a Sunday, the item we wanted wasn`t on display but nevertheless, even with the restrictions of a smaller team operating on Sundays, Robyn went out of her way, going that extra mile, to find us in the warehouse the furniture we so wanted. All of this with a huge smile on her face. Such a lovely person!
The warehouse team were on their lunch break, but even though they went above & beyond to locate, transport & pack our piece, ready for us to take home on that day.
A huge thank you to you all! We really really appreciated your efforts.
Will certainly buy from Dwell again....in fact I may pop in there this week again. :-)
May 16, 2017
Unprompted review