Jacqueline Thomlinson

Excellent quality clothing - both fabric quality and workmanship. It makes me look critically at other manufacturers’ items! I have no complaints whatsoever about the service received from this company.

I sent for mail order plants from this family business, not for the first time. They arrived in perfect condition, ingeniously packed. Would recommend highly.

A lovely lady called Salsabil

She was very patient and helpful. Sent email, very promptly, to confirm and explain my transfer to Octopus 12M and also dealt with any concerns I had. Good member of staff.

Parcel arrived when expected. Polite, helpful driver. Nothing negative to say about experience. Up to the usual John Lewis standard.

As they say, the flowers are sleeping when they arrive. Such a miraculous change takes place, sometimes very quickly. I’ve often had flowers last more than two weeks. Really good company.

Easy to negotiate website. Recipient delighted with the orchids. Thank you.

Very good service. I was out when parcel arrived. Was left in safe place and I received a text to say it had been delivered

I have just received the two roses I ordered (Starlight Symphony) and they are beautifully packed and really good quality plants. Very pleased - thank you.

Garment by no means true to size (said large, fitted probably small size 10 - I am a 12). By the time I decided to return it, unworn, of course, with labels intact, I had lost return label and was nearing the 14 day deadline. Am awaiting another order, fingers crossed they fit.

Good customer-company liaison, amazing packaging of purchases and excellent product. Thank you. Would recommend.

Beautifully packed lights. Lovely product. They look really good in our kitchen/dining room. Thank you.

I found this company and its products excellent. The most recent purchase was a duvet made of wool (9 tog) and thought it the most comfortable quilt I have ever had.

Very good service from pleasant, helpful staff. We are delighted with the bed (Artisan Natural) and I know I am getting a better night's sleep. Hope the family come over to help us turn the mattress!