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The truth

United Kingdom

Reviews

Review of Shepherds Bush Handyman


Rated 1 out of 5 stars

Absolutely useless

Called as I have a rental property 2 hours away from where I live, the clicker on the gas hob was clicking continuously, I asked them to go take a look.

I paid £150 for an engineer to attend and fix the issue, the engineer attended, I let them in via a entrance code, he went in unattended, I noticed on the camera they walked out within 5 mins of arriving.

I called the engineer to ask if he fixed it he said speak to the office, I called the office, they said they couldn’t fix it.

I attended a week later with no experience with these problems and found the button stuck down, I simply pulled the button up and it was fixed.

These guys are useless !!

February 6, 2025
Unprompted review

Review of Andertons


Rated 5 out of 5 stars

Service was good

Service was good, very helpful, I tested out all the kits on show, I was given the best honest advice, I went away and bought online when home and delivery was faultless.

December 4, 2024
Unprompted review

Review of Propertyconsulting.io


Rated 1 out of 5 stars

Zero value for money for me!!

Response to the reply, I have emailed you with all my details so you know who I am.

Further update: I received a reply acknowledging my email and to say they will respond within 3-5 days, that was 20th Oct, since then no attempts of a discussion have been made…

This is a course which teaches 1 way, if you don’t learn the way they teach, like me you waste your money.

I was one of the first to sign up and paid £12,000 only to find everyone else after me paid £10 or 8K.

I didn’t get on with the 100 boring 2 hour videos on mindset and taxation I could’ve seen on YouTube.

When I signed up I specifically said I wanted a coach who would take my results personally, they all agreed, promised the world but unfortunately that didn’t happen.

By the end of the year the only thing achieved was I was to lose £12,000

I am a coach (not in property) with over 10,000 121 coaching experience over 6 years, my success rate is in the high 80’s %, I know everyone gets results differently, some need more help than others, if my clients fail I see it as I have failed so I adapt my coaching to suit the clients needs so they get value for money, these guys don’t care about that, in my case they made all the promises to get the cash then didn’t care whether I actually got value for money or not, at the end of the year I was told this is how we do it, if you’ve got nothing from it that’s not their problem.

Before taking cash they’re all very responsive, messages and calls answered straight away, everything I asked for was a yes, as soon as the cash went over all that did a 360, then I was added to a queue and when I got to the front of that queue a week later on a call my requests were met with sighs and eye rolling, kinda made me feel a bit stupid, I’m not, I’m far from it, I already own a few million in property already, I just learn differently and when I raised that with them and how they could improve they wasn’t interested.

They were kind enough to extend the access to a weekly zoom call by 3 months as a gesture of good will but it was pointless, nothing changed and I’ve spoken to several others with the same experience.

November 15, 2023
Unprompted review

Reply from Propertyconsulting.io

We are naturally disappointed to see a review like this. We are very keen to discuss this with you if you are genuine member of the community. We would add that we would immediately want to verify the truth on each point that has been made in the review as we do not recognise the figures or feelings expressed as consistent with any other data point or the feedback we that we receive within the group. We do recognise that application of the wisdom and processes that we coach requires hard work, consistent effort and time. Therefore, please contact us directly via the client fulfilment team which can be reached by emailing support@propertyconsulting.io to ensure that we can verify your claims and do everything to resolve the issues that you are claiming to have experienced.

Thank you for your edited response, our Customer Success Manager is dealing with this case internally, we are putting together a full case file review with a professionally articulated sequence of events and timestamps for complete accuracy. We value your feedback and are disappointed, we appreciate your perspective and value for your feelings but our own feelings and perspective on this is entirely different. We want to be extremely accurate and professional with our response, so thank you for your patience. A full case file will be sent across so we can professionally deal with matters that are pertinent to you, as opposed to unprofessionally engaging in your personal matters in the public domain. This is taking slightly longer than anticipated based on personal engagement's where a lot of this stuff has already been addressed on private calls previously.

Review of Superprof UK


Rated 1 out of 5 stars

Scammers They charge even if no service was delivered…

Update: really steer clear superprof, I found several really good tutors just asking my local community and i didn’t have to sign up to an ongoing payment.

Just steer clear of this company !!

They charge £40 on Signed up, they lock you into on going payments of £40 per month before even providing any service, the ongoing payments clause was buried deep in the T&C’s but at no point was I asked if I’d authorised ongoing payments.

I got in contact with a tutor, we had a chat and I asked for an email just confirming what was agreed during our call, the email never arrived and someone called me and was way more attentive in the mean time so I decided to go with them….

I messaged superprof explaining the situ and that I found a tutor elsewhere and no tutoring had taken place, I asked for a refund which they promptly gave me, then a month later charged me again £40, I contacted them to ask for a second refund as no tutoring had taken place, they refused and told me it was my responsibility to cancel…. So long story short they charge you for no service, I’d steer clear.

September 2, 2024
Unprompted review

Reply from Superprof UK

Hello,

Thank you for your review. We are disappointed to hear that our website and our fees were not clear to you.

All the information about our fees is available in our help centre, terms and conditions and on the payment page you go through when you subscribe to our service.

We have always charged a monthly fee for students to access our huge platform of tutors. The cost of contacting a tutor is because:

1. We provide a connection service matching service via our website, which is ad-free.

2. By requiring payment, we guarantee that students lesson requests will only be sent to tutors who are genuinely available and suitable to help the student with their academic goals.

As a digital platform, our customer service is available by email from Monday to Friday. We do our best to reply within 24 hours, as mentioned on our website.

We do value feedback on the user experience of our site, so we've asked Trustpilot for your contact details, in case you would like to share your suggestions with us.

Regards,
Superprof

Review of Bunch


Rated 1 out of 5 stars

This is a joke surely?

This is a joke surely??

I have energy through British Gas, bunch are charging again and for water when my landlord pays that… called bunch 3 days ago, they said they’d call back, they didn’t… I’ve called 30 times since but no one answers even though I’m 1st in line, I was on hold for 40 mins only for them to put the phone down and no matter how many times I call I can’t get an answer.

I’m just going to go through the bank and claw it back.

June 20, 2024
Unprompted review

Reply from Bunch

Hi

I am really sorry to hear that you have been trying to contact us - I have sent a request for your details so we can investigate this for you as our lines have been quiet today and would not have expected anyone to wait this long to get through.

If you would like to get in contact with us directly at hello@the-bunch.co.uk with your details one of the team will look into this as a priority for you.

Kind regards

Review of Capital Properties Umbrella Ltd T/A London Heating Expert

Review of Trusted Mckenzie Friends


Rated 1 out of 5 stars

Absolute rubbish… Spoke to a guy called…

Wish I read the other bad reviews here before parting with any cash, I would not have bothered, my experience is as equally disappointing.

Spoke to a guy called Chris Countanche…

All I will say is the work produced from my dealings with Chris were poor at best, I ended up going back to my original solicitor who did it all for me and charged pretty much the same… As a customer I will not be returning.

March 3, 2022
Unprompted review

Review of MTA Solicitors


Rated 1 out of 5 stars

They couldn’t make a cuppa tea successfully.

I would not instruct this company to make me a cup of tea.

I had 2 car accidents with 2 months of each other both while I was stationary at traffic lights.

The first was straight forward, minimal injury and they claimed £2,300 within 6 weeks.

The second left significant injuries in hip, effecting how I walk and my ability to work, this lead to depression and after 2 years of doctors appointments, physio therapy, scans and missed work they valued my claim at £2,300…

On reflection they did not do anything I could not have done myself.

They are useless!! Steer clear!!

January 25, 2022
Unprompted review

Review of Hyperverse


Rated 5 out of 5 stars

Life changing rewards… The real deal

I just saw a YouTube video saying these reviews were fake, I had to chip in and tell everyone about my experience… in a nut shell it couldn’t be more positive!!

In total I have invested $4000 over 1 year. I reinvested everything for 8 months to compound returns, several friends have joined all of whom are equally happy. 1 year later I have withdrawn $10,000 and I continue to with drawn 2 days reward which equates to $1,100 per week. I reinvest the other 5 days… my account is sitting at just under $90,000

January 18, 2022
Unprompted review

Review of Virgin Media


Rated 1 out of 5 stars

Absolute rubbish !

Absolute rubbish !!

No internet so called up and forgot the password, they refused to do anything other than send out a new password.

2 months later and 3 passwords Supposedly sent but nothing received I finally spoke to someone with a brain who changed the password for me, they then sent a new router… went to collect and it was sent to a collection point addresses to someone else.

In total I called approximately 20-25 times over a 3 month period. I lost count how many times I explained the situation and after being on hold was hung up on because they did not know how to deal with the issue.

Before I found someone to change the password I could not even cancel because I didn’t pass security… if I stopped paying the bill for a service I was not getting they would ruin my credit in 5 minutes flat.

So 3 months after the problem started I finally tell them to stuff it and cancel my contract.

I called them so many time today I got my phone bill with £111 of extra call charges from calling these muppets.

July 29, 2021
Unprompted review

Reply from Virgin Media

Hi Stephen, thank you for your review. I'm sorry to hear that this has been your experience with us recently. I understand that this must have been very frustrating and time consuming.

I'm really sorry to hear about your experience and that you've decided to leave our services. You can read more about our Cancellation process here: https://www.virginmedia.com/shop/leaving.

We have a vast variety of ways for you to contact us for help or support. I have listed a few below for you:
Call: 150/03454541111
Text: 0753 305 1809
Facebook: https://www.facebook.com/virginmedia/
Twitter: https://twitter.com/virginmedia
Forums: virg.in/VMforums
^Paulina

Review of Hyperfund


Rated 5 out of 5 stars

Anyone giving Neg feedback is clueless

Anyone giving Neg feedback is clueless, they haven’t studied the opportunity fully, they’re all assumptions based on minimal information.

I’ve invested £2k in Feb, it’s now at £12k and if I want could take out £4,500 this month if I wanted to… current return is £150 per day but I’m rebuying every day now.

July 13, 2021
Unprompted review

Review of Hyperfund Global

Review of Trustpilot


Rated 1 out of 5 stars

Shocking

Shocking. I left a bad review for a business outlining my experience, there is a thousand other bad reviews from others, Trust Pilot asked me for proof of the bad review, I send them several online articles stating the owner of the company being made bankrupt for the 4th time, video of the company owner being confronted by other disgruntled victims and still they remove my review. Absolutely shocking behaviour. Trust pilot can’t be trusted.

August 15, 2020
Unprompted review

Reply from Trustpilot

Option One: Hello,

Thanks for getting in touch. I am sorry to hear you feel Trustpilot allows businesses to manipulate our platform, but would like to explain that under no circumstance does Trustpilot allow businesses to cheat or delete reviews. This would go against everything we stand for as a business, and simply is not possible.

As Trustpilot is an open review community, meaning anyone can review whether they have been invited by the company or not. This makes us different and special as a review community. This also means that we need to be sure that all reviews are genuine by giving businesses and consumers the option to report a review that does not seem compliant or genuine. You can read more about our reporting process here: https://support.trustpilot.com/hc/en-us/articles/207312237-What-happens-if-my-review-is-reported-

Businesses can not force us to delete reviews, and every review is held to the same standards and guidelines. No matter if a company is paying Trustpilot, or using us for free, the process is the same. We do not show favour to businesses as this would diminish the trust and transparency we have been building in the community for years, and this is the most important thing to us.

I hope this has helped to clarify how Trustpilot works, and reassures you Trustpilot is here to protect the community.

Thanks for getting in touch, drop me a line on support@trustpilot.com if you have any questions.

Kind regards,

Mireille - Trustpilot Support

Review of Tide


Rated 1 out of 5 stars

2 Business accounts with tide zero support with BBL

I’ve have 2 business accounts with Tide but they’ve refused the BBL, my business now stops and I claim universal credit!! Thanks for nothing Tide!!

July 7, 2020
Unprompted review

Reply from Tide

We're sorry to have disappointed you, Stephen. The decision to pause lending has not been one we take lightly. We haven't given up and will be looking into every possible alternative so we can continue lending.

Review of nepalrestaurant.co.uk

Review of Tortilla


Rated 5 out of 5 stars

Love Tortilla

Love Tortilla, food is always fresh, portions are very generous, amazing value for money and there’s always service with a smile. My favorite burrito.

June 18, 2020
Unprompted review

Review of Simplmobile


Rated 1 out of 5 stars

Simpl Mobile (westfields London) Scammers

Bought 2 phones from the vendor
simpl mobile (The Swedish way limited)

both on EE.

1. iPhone XR
1. Samsung.

The Samsung was checked by staff before leaving the store and all was fine.

For some reason the IPhone was not checked.

When I opened the box and checked it the following day I opened the box to find the back of the phone was significantly cracked, I did not remove any plastic on the phone, the phone was not even switched on.

I took it back to the store the next day and the first reaction from this vendor was to accuse me of breaking it... I spoke to a lawyer and it was confirmed simpl mobile (The Swedish way limited) are bound by the sale of goods act and within 30 day I have a right to reject faulty goods for a full refund.

They have ignored the law and maintain I have caused the damage and the only option they’re giving is to send it for repair at a cost of £400 TO ME !!

They have no respect for consumer rights.

Baris the director said to me on the first call “if we refund we will lose” I replied with I’m sorry to hear that but this contract will cost £1900 over 24 months, I did not sign up to purchase a broken phone for £1900 but he refuses to take responsibility or prove he’s not responsible.

I would not ever trust this company.

I am now taking simpl mobile (The Swedish way limited) to court to recover £1900 to cancel the contract they’ve signed me up for.

September 20, 2019
Unprompted review

Review of PipingRock.com


Rated 1 out of 5 stars

Forced to pay double anticipates or lose what I have paid.

Shipment arrived but UK customers levied a significant charge to collect, it wasn’t worth paying as it was way more than I anticipated spending so asked for a refund which was refused. My options are pay way over the odds or lose the money I have already spent.... this company is low on integrity.

April 13, 2019
Unprompted review

Review of IM Mastery Academy


Rated 1 out of 5 stars

Imarkets Live - Don't do it !!

They charge you £180 upfront then £140 or £150 per month thereafter.

For this you get access to training videos available on youtube.

they will tell you to come to training but it will just be a presentation done by (not very good speakers) the leaders who talk about it being so successful but when I found fault and brought it to their attention rather than try to help or correct the issues they just got upset.

I said in a whatsapp group the swipe trades app was not sharing winning trades for over 2 weeks and for that they removed me from the group.

I had several messages from others who had the same experience.

I asked the "Leader" to send me their trades as they do them so I couls see it was working and it was me that was getting it wrong, they declined my idea to help with my training... this only leads me to the conclusion they have something to hide.

If I was as successful as they claim I would be showing the world but all the the Imarkets Live team refused to share...

If I was to write all the things that raised concern it would take me more time than I actually have, all i can say is there's a lot of talking about and claiming positive results but when you try to dig below the surface the information is tightened and no one is ready to back up their claims.

I am now on a 1 year course with Learn to Trade, I feel alot better about the people training me and am confident of success. (FYI Learn to trade is alot more expensive but feeling confident is priceless and you get what you pay for.)

Avoid IMarkets Live

February 19, 2018
Unprompted review

Reply from IM Mastery Academy

Thank you for your review. We are sorry you feel that way and we apologize that your experience with IM mastery academy was not according to your expectations. Your feedback is valuable, and it will help us understand how to better serve our customers and Independent Business Owners.

iMarketslive is an online educational platform for people interested in gaining skills on Financial markets. You will understand that it takes time and practice to develop your skills in order to take full advantage of our online training platform.

We understand that iMarketsLive is not for everyone however we know that our educational platform satisfies many customers. Again, thank you for sharing your experience and do not hesitate to contact us at support@imarketslive.com if you have any additional comments.

Review of Pizzahut


Rated 1 out of 5 stars

Garbage... no other words

Garbage... no other words... cold dominos is a million times better...

Toppings were non existent, crust bleugh !! Spit creams n chives sauce bleugh!!

April 16, 2017
Unprompted review