Italy
Review of Living DNA
So impressed with the speed of reply and a real person being very helpful and so quick in responding to a question sent via the contact form. From start to finish I have found LivingDNA to provide a very clear and easy to use service .. and I am excited to see the results
Reply from Living DNA
Hi Lenni,
Thank you so much for your lovely review. We are happy to help.
Kind regards,
Clare
Review of Vivai le Georgiche
sadly the plants this time were not very good. One probably will not survive and another two are infested and not good quality. I have scored two because on the positive side, they were very responsive when I complained and gave me a discount voucher - which I will probably have to use to replace the dead plants. This is sad because in the past they have been great.
Reply from Vivai le Georgiche
Buongiorno Lenni e grazie del suo feedback.
Mi spiace non sia soddisfatto dal nostro servizio.
Confermo che alcune piante sono arrivate a destinazione con segnature fogliari poco estetiche ma che abbiamo escluso completamente la presenza di problematiche fungine e parassitarie, anche perchè le piante vengono regolarmente trattate presso il nostro Vivaio.
Nella pratica di assistenza aperta nei giorni scorsi abbiamo poi con lei accordato un buono sconto senza scadenza che potrà utilizzare sul sito per acquistare le stesse o altre piante, a sua completa discrezione.
Se avesse bisogno di ricevere ulteriore assistenza e aiuto, le ricordiamo che il nostro servizio clienti è sempre disponibile.
Cordiali saluti
Review of Eflorist
Of the two orders made at the same time one was deiivered early the next morning which was wonderfulm but the second not delivered until quite late in the day. The email notifications were useful, but there were quite a few of them, I think it would have been enough to let me know when they had been delivered rather than the two or three telling me they were in the process. overall happy and will use the service again
Review of Biscotti Cavanna
Perfect. The products are high quality. The delivery was as promised. Communication was very clear. I will definitely use Cavanna Biscuits again thank you
Reply from Biscotti Cavanna
Hi Lenni,
thank you so much for your 5 star review!
We are really pleased to know that you enjoyed our products.
We always try to satisfy our customers and when they arrive from abroad it makes us even more pleasure.
We hope to see your order again in the future.
Greetings,
Giulia.
Review of Vivai le Georgiche
Il servizio è stato molto buono. I prodotti sono arrivati tempestivamente e ben confezionati e imballati. Sono stato lieto di ricevere un'e-mail che offre supporto in caso di problemi. Tutte le piante erano di buona qualità e stanno andando bene.
Review of Starling
I think you are GREAT!
It me and my husband opened a joint account and euro accounts in minutes - whilst on our way out to dinner!! You reply to emails, we see real people and we are now planning to move one of our business accounts to Starling too...
You really seem to get that we are customers, we have choices and you are looking after our money... this is so different and so refreshing from most banks you are in a league of your own!
thank you and continue the good work!
Review of Specsavers
I would recommend the Kenilworth branch for excellent customer service and the company as a whole for good quality products, at excellent prices and a strong commitment to customer service. Will always be back
