Depop saved me from scammers
I was very worried when a scammer sold a counterfeit Burberry belt and was adamant it was genuine. Moreover, it was my first purchase on Depop.
I’ve been using eBay to buy and sell goods for over 10 years and I am conversant with the rules of working out a dispute between seller and buyer. Tried to resolve the issue with the seller to no avail.
Contacted Depop customer support instead of raising a dispute due to the complexity of raising a dispute directly. That was the only downside.
I was very satisfied with the way the support team dealt with the matter. To cut long story short, Depop refunded me in full and also refunded the return postage cost. What more can you ask for?
Excellent and efficient service from these guys. I’ve seen a lot of negative reviews and that got me worried after my purchase. In short, the professionalism and efficiency of Depop was remarkable.
Finally, I believe these guys are trying their best. It’s very difficult to track these fraudsters on Depop. Moreover, eBay also has fraudsters trying to rip buyers off. In addition, I’ve encountered similar issues on eBay but I had PayPal to save me. So please let’s give these guys a chance. I’m still with Depop and bought a genuine Gucci belt post the counterfeit Burberry belt.
Thanks for helping me out Depop
April 15, 2024
Unprompted review